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Brilliant app and customer service, the Team have been really helpful to fix some small hurdles when setting up and we're happy to support such great projects helping the planet with EcoCart!
Really like this app! I really like the concept of this app and it's great to have EcoCart in my store! It looks really good! The support is also very very helpful. Austin was very kind, helpful, and attentive to solve my problem. Really great communication! Thank you, Austin!
We opened a company providing people with ethical pet products and strive be environmentally friendly as much as possible. We came across EcoCart, an amazing app to helping us by allowing our customers to make their order carbon neutral. A lovely, simple-to-use app with great support from the EcoCart team; they even helped us convert to GBP instead of USD. It's a wonderful addition to our site and we are so glad we went with EcoCart.
We love this concept, and had a great experience setting it up, with help from the Ecocart team who customized it to fit our shops look - great service and quick replies! Thank you!
Not only is this app incredibly simple to install, but it's also purposeful and empowering consumers to make an impact on the coming generations with very little change (if you consider checking a box much adjustment) to their daily lives.
Also, support is there almost immediately after it's requested to answer any questions or even adjust your theme's HTML to accommodate the aesthetic you're aiming for. Nothing to lose from installing, but a whole lot to gain.
As a sustainable business, we really appreciate this app. It adds another level of sustainability to our product with no effort on our part. I just installed the app and the Ecocart team set it all up for me and made it live! I literally didn't have to lift a finger. Great support.
excellent support, works well with our site design, and have already seen customers using it after one day. highly recommend. most easy UI of these apps.
Within minutes of my Instagram post today announcing our joining EcoCart, I received an order from across the country and the buyer gave $.63 toward Carbon Neutrality. I have no doubt that this will increase daily. We are thrilled to be part of EcoCarts efforts to make the world a better place for everyone and to appreciate and heal the earth.
If you feel the same, get the EcoCart App now!
Pretty convinced this app is a scam. I've sent them multiple emails through different methods (from Shopify's app, in app, and on their site), and I haven't heard a reply from them. It's been about a month, so I'm not being impatient. Really frustrating for a handful of reasons but the main one is: WHAT ARE THEY ACTUALLY DOING WITH THE MONEY? It's hard to believe a company that is supposed to donate money on behalf of my business is legitimate with this type of experience. I'm pretty shaken up by this app because I wanted to show goodwill on behalf of my business and my customer would be too with willingness to donate to a cause. Can anyone verify this organization's legitimacy?
Hi there! Dane, CEO and co-founder of EcoCart here. Thanks so much for letting us know. Your messages were unfortunately being caught in the suspended tickets section of Zendesk due to them being from an "automated system." I sincerely apologize for the lack of response. I've reached out to you personally to schedule a call to explain more about how EcoCart works.
In short, we're funding certified carbon offset projects like planting trees or building wind farms with the carbon offset donations from your customers.
I look forward to speaking with you :)
We really love the app, the projects they support and the team behind it. Their customer support has been excellent!! They solved every issue we had with professionalism, patience and kindness. Thank you!!