Avis (156)

Note globale
4,6
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
10 septembre 2024

I'm extremely disappointed with my experience using EcoCart for our website. Initially, their team was responsive and communicative, but once we activated payments, they suddenly became unresponsive.

We've been waiting for over two months for a reply regarding a specific case, and it feels like they've ghosted us. I've sent multiple emails (three, to be exact), but there's been complete radio ...

SEYANTE
États-Unis
4 mois d’utilisation de l’application
Modifié le 27 février 2023

We highly DISCOURAGE the use of Ecocart and will never recommend it again. We disabled the app from September 2021 after finding an alternate solution and confirming with the team that we wouldn't be charged moving forward. However, they began charging us again in January, explained that they had migrated to a newer version of their widget so it was automatically enabled on our store again; this ...

advene
États-Unis
Presque 2 ans d’utilisation de l’application
EcoCart a répondu 10 avril 2024

Hello there - Thank you for the feedback you provided. We are truly sorry to hear about the issues you experienced during this transition period. First and foremost, we want ...

26 juin 2021

Pretty convinced this app is a scam. I've sent them multiple emails through different methods (from Shopify's app, in app, and on their site), and I haven't heard a reply from them. It's been about a month, so I'm not being impatient. Really frustrating for a handful of reasons but the main one is: WHAT ARE THEY ACTUALLY DOING WITH THE MONEY? It's hard to believe a company that is supposed to ...

GUÜDS.io - your new favorite health food store + warehouse club
États-Unis
16 jours d’utilisation de l’application
EcoCart a répondu 27 juin 2021

Hi there! Dane, CEO and co-founder of EcoCart here. Thanks so much for letting us know. Your messages were unfortunately being caught in the suspended tickets section of ...