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Revolutionized checkout optimization with branded shipping protection, cashback, & climate impact.
We empower merchants to deliver a seamless post-purchase experience that prioritizes transparency, sustainability, and customer satisfaction. Our platform combines shipping protection, efficient claims management, and cashback rewards to optimize every step of the customer journey. By blending eco-conscious practices with tailored post-purchase solutions, we help brands build trust, drive repeat purchases, and make a positive impact—positioning you as the hero in every customer interaction.
- Offer shipping protection, rewards, & climate impact in one checkout experience
- Showcase sustainability with impact counters, pop-ups, banners, & landing pages
- Track sustainability & claims metrics in your merchant portal
- Customize claims to address pain points for both your customers & your team
- White-labeled post-purchase, from emails to claims and cashback rewards codes
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Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Processus de paiement
- Recharge
- Zendesk
- Tapcart
- Gorgias
- LoyaltyLion
- Yotpo
Catégories
Tarification
Les frais externes peuvent être facturés par EcoCart séparément de votre facture Shopify. En savoir plus
Free
Gratuite
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Tous les frais sont facturés en USD. Voir toutes les options de tarification
Avis (156)
We were excited to partner with EcoCart as an eco-conscious business, but after onboarding, your widget isn’t working and we’ve received no support—emails ignored, meeting canceled last minute, scheduled a new meeting yesterday late afternoon again and it was canceled again. This is disappointing and unprofessional. We need a resolution ASAP.
UPDATE: Marina finally was able to get ahold of me and apologized for the delay as they, I guess, don't have a team right now to manage live meetings so I am not sure why they gave that option on their website, but she was able to get my issue resolved! 4 stars for the way they handled the issue and delay. I hope they can improve the speed of their customer service for time sensitive issues like these.
I'm extremely disappointed with my experience using EcoCart for our website. Initially, their team was responsive and communicative, but once we activated payments, they suddenly became unresponsive.
We've been waiting for over two months for a reply regarding a specific case, and it feels like they've ghosted us. I've sent multiple emails (three, to be exact), but there's been complete radio silence.
The lack of support and communication is alarming, and I've started to question the legitimacy of this app. It's unacceptable that there's no clear way to contact their team or get assistance when issues arise.
While the idea of carbon-neutral orders is great, the poor customer support and unresponsive team make it difficult to recommend EcoCart to others. Hopefully, they'll take steps to improve their support and communication channels.
Until then, I'd caution others to think twice before using this app.
Easy to install and over 50% of our customers are using it to make a difference. Would highly recommend.
As a company that stands for environmental and cultural preservation, we are grateful that a majority of our customers choose to be carbon neutral through the EcoCart app. We hope more companies will be environmentally responsible in protecting Mother Earth.
I'm not good with technology at all, but this app is so easy to use and install. Simple, clean, and helps the environment! I mean, what more could you ask for?! Super rad, everyone should have this!
Assistance
Assistance relative à l’application fournie par EcoCart.
Ressources
Lancement
14 mai 2020
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