Ecom Express ‑ Shipping

Horrible app and useless service provider. Been almost 4 months since I created an account with this company. Haven't been able to ship even one order using this app. It has not worked from day one and their customer service is absolutely useless so are the account managers who are assigned. I had requested a refund and account cancellation almost 30 days back. It hasn't been processed yet. Bunch of cheats running this company. Anyone considering using this service be prepared to lose your money.

USELESS, FRAUD, PATHETIC CHEATERS!!!!

If you are seeing any 5 star review those are being written by their own people.
Install at your own risk once you recharge they are gone like ghost and are cheaters. No phone number will be seen working after it they will keep the products with themselves some of their support will hang up your call.

I request shopify to remove such company apps or atleast make a background checks they are making shopify experience bad

No support for sellers. I have continuously tried to reach them for 1 month but no response with solution and when I asked for refund they are not refunding the money I have deposited in wallet. Never use them.
(I do not write reviews but I am really exhausted trying to reach them)

Not helpful staff. When I try to complain about something, there is no response.

tech end of Ecom is very bad with interface and tech support

Cheater Customer support

Once you make a recharge they will block you.
Uninstall this app if you want to save your time and money.
None of their phone number working, website contact page +91-8376888888 number doesnt work they will never reply to your email or will hang up your call and block one of the mannerless customer support agent did this number is 7001775721 all seems fraud and illiterate

In terms of the technology used and the customer service provided by ecom team is up to the mark, need little improvement on the ground service and timeline of the delivery.

very good online delivery website we have been partnering with them over 3 years, definitely recommend others to join them

I used this app It's a very good and easy. Ecomexpress also have all India coverage pin codes. Service very good. Full satisfy. Fast delivery and very easy to generate shipping level and barcode. Recommend to use it.

Using Ecom Express from last 5 years-Completely Satisfied- One of the best, fastest and trusted Courier Company for Small and Medium business houses.Thank you Ecom Team for enlisting in Shopify- Highly recommended
Biman Paul
Director
Boutique Dheu