EComposer Landing Page Builder

EComposer Landing Page Builder

Arvostelut (3 342)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
22. huhtikuu 2026

They do not deserve even one star, there are highly unproffesional, one mistake of their worker and I lost 1000$ in ads becuase they were not able to do their job, avoid them

BIOGEN Lab
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
EComposer vastasi 23. huhtikuu 2026

Hi there,

we are very sorry to hear about your experience. We take all feedback regarding our team’s professionalism and technical support extremely seriously.

We would like to look into the details of your case to understand exactly what happened and ensure it is handled correctly. Kindly check your email from our support team so we can assist you as soon as possible. We are committed to providing a reliable service and would appreciate the chance to address your concerns directly.

Best regards,
Maria
Customer Success Manager at EComposer

13. huhtikuu 2026

Bad. A lot of bugs. Poor customer service.

Les Échiquiers du Roi
Puola
Melkein 2 vuotta sovelluksen käyttöä
EComposer vastasi 22. huhtikuu 2026

Hi there,

we are sincerely sorry that our app and service have not met your expectations. We take reports of bugs very seriously, and we believe your issues are all sorted now.

Our team is committed to supporting your business, and to ensure a smoother experience moving forward. Please reach out to our support anytime so we can prioritize your cases immediately.

Best regards,
Maria
Customer Support Manager at EComposer

9. helmikuu 2026

Bad experience. They broke our product page and then disappeared. I have to fix everything by myself. Worst experience

Des Königs Schachbretter
Puola
Yli vuosi sovelluksen käyttöä
EComposer vastasi 22. huhtikuu 2026

Hi there,

We sincerely apologize for the initial frustration and the time it took to get this right.

We're glad we were able to reconnect and fully restore your product pages to working order. Our team is here to ensure your stores remain stable, and we’ll continue to provide the dedicated support you need to avoid any further manual fixes. We appreciate your patience!

Best regards,
Maria
Customer Success Manager at EComposer

29. joulukuu 2025

I am due a refund for unused services. I have previously requested this through your support chat and was directed to Shopify for a refund. Shopify states that Ecomposer is responsible for this refund and is declining to resolve the issue. They have reached out to your team for resolution. I have not heard anything back from your team, and I still have a yearly charge on my billing statement for your service which I never used and already deleted. 2 minutes after subscribing, I downgraded and requested a refund because I was not satisfied with the application on my store. Please resolve this issue as soon as possible.

UPDATE: ECOMPOSER IS A TERRIBLE APP AND SERVICE.
I was hoping Ecomposer would resolve the issue. Seeing as I was charged for an entire year of service without using the horrible application and only downloaded the app onto my shopify store for about 2 minutes to realize it was run-of-the-mill and just like any other landing page builder. I didn't use ANY of the application features because it wasn't any good. Deleted the app immediately after 2 minutes. Have gone through customer support at ecomposer, and they said they couldn't help me, and that I'd need to reach out to Shopify customer support. Well, Shopify customer support said that is not accurate, and Shopify support has filed Ecomposer as unwilling to assist a customer. Shopify support has reached out too Ecomposer to resolve the issue that they are unwilling to fix. So far, I've seen Ecomposer drop my billing charge from a yearly charge down to a monthly Pro charge..why? I shouldn't owe anything for this horrible application. I have emailed Ecomposer's support team 5 times over the last month WITH NO RESPONSE FROM THEM. They are thieves and their customer service is despicable. If my bill is not entirely resolved, don't be surprised if they are removed from the Shopify app store, because either I nor Shopify will allow this to go without consequence.

ThunderStomp Threadz
Yhdysvallat
3 päivää sovelluksen käyttöä
EComposer vastasi 8. tammikuu 2026

Hi there,

We’re sorry for the frustration this caused you. To confirm, your full refund has already been issued and fully resolved, and there are no remaining charges on your account.

The delay came from miscommunication around the Shopify billing process, not from an unwillingness to help. We take responsibility for this and are improving our support and refund handling to prevent similar situations.

Thank you for your patience while this was sorted out.

EComposer Team

10. marraskuu 2025

We installed this app over a year ago and never actively used it. Unbeknownst to us, it was interfering with our checkout process causing customers to be redirected to the homepage instead of completing their purchase. We only discovered the issue after months of lost conversions and confusion.
There were no warnings, no visible errors, and no indication that the app was still injecting code or affecting the storefront. This kind of silent interference is unacceptable.

If you’re a merchant, check your theme and test your checkout thoroughly in incognito mode as this was never a problem with our existing cookies. If you’re the developer, please build in better safeguards and clearer documentation about what your app does in the background.

Nom Plates
Yhdistynyt kuningaskunta
Noin 2 vuotta sovelluksen käyttöä
EComposer vastasi 20. marraskuu 2025

Hi there,

I'm Anna from EComposer Team.
We have got your 1-star review for the app. We are truly sorry to hear about your experience and appreciate you taking the time to share this feedback.

However, we’d like to clarify that EComposer cannot interfere with the checkout process in any way. Due to Shopify’s strict platform restrictions, no third-party page builder app, including ours, has access or control over the checkout page or its behavior.

In your case, we also noticed that after installing the app, no pages were created or published through EComposer, which means our app didn’t inject any active content or code into your storefront. Once uninstalled, all EComposer assets are automatically removed as well.

It’s possible that another script, theme customization, or third-party app may have been responsible for the issue you experienced. If you’d like, we can help review your storefront setup to ensure everything is clean and running smoothly.

Again, we sincerely apologize for the confusion and inconvenience, and we truly value your feedback as it helps us improve communication and transparency.

Best Regards,
The EComposer Team

18. huhtikuu 2025

I kept reporting for this again and again. They have kept a watermark and I saw no code on my Shopify for the same and have also reported to support and the support didn't support me properly so I had to post this. Not trustworthy

O2 For Everyone
Intia
3 kuukautta sovelluksen käyttöä
17. huhtikuu 2025

Die App ist leider sehr unübersichtlich und wurde daher von uns wieder deinstalliert. Dabei haben wir exakt die Anweisungen zur Deinstallation befolgt und es bleibt dennoch Code in und verschiedene Dateien zurück. Was zu Problemen im Frontend führt. Der Support liest unsere Nachrichten offensichtlich nicht vollständig oder ist nicht in der Lage korrekte und ausführliche Antworten zu geben. Alles in Allem eine wirklich schlechte Erfahrung mit der App.

BUDDY. Hundezubehör
Saksa
22 minuuttia sovelluksen käyttöä
Muokattu 16. elokuu 2025

O aplicativo parou de funcionar. Todas as páginas criadas também pararam de funcionar. O suporte sumiu.

Truedata
Brasilia
Vuosi sovelluksen käyttöä
4. heinäkuu 2024

Thought I had found a godsend as I believe shopify's standard website editing tools to be pretty clunky and boring.

Unfortunately after a few days of use the edits i made on the app were not reflecting on the published web page. I reached out to customer support for help, and was told the problem had been fixed. The problem had most definitely not been fixed, which i relayed back to the customer support agent i was dealing with. This happened three more times.

Finally i got an email back that had fixed my problem. Guess how. They deleted half of the contents of my page which i had spent hours adding. Voila! That'll do it!

Absolutely criminal that these people are paid to work in the CS industry

funguytech
Yhdistynyt kuningaskunta
26 päivää sovelluksen käyttöä
EComposer vastasi 2. elokuu 2024

Hi there,

I am Maria - Customer Support Manager from EComposer app.

I’m sorry to hear about your recent experience with our app and that our staff didn’t meet the level of service we strive for.

In your case, I found that all you wanted when you contacted our support team was to reduce the height of the section. But it seems that the conversation was not smooth and our staff did not really understand your question right. I have to say sorry about that! Please know that we will be addressing this review with the team so they can learn from it and do better in the future.

Related to your concerns, I want to clarify somethings here a bit: The height of the section completely depends on the height of the content inside, to reduce the height of the section, we need to arrange and optimize the content inside.

We followed up via email so that our team could better assist you in detail. I hope you understand and continue to support us.

Best regards,
Maria

25. huhtikuu 2024

Too many glitches happened. Not easy to use. And the drag and drop function is awful.

Tried using their support team, who couldn't help at all. And every time I had to start with a new support person from the start, for the same issue

OH VOILA JEWELRY
Yhdysvallat
8 kuukautta sovelluksen käyttöä
EComposer vastasi 2. toukokuu 2024

Hi there,

This is Maria, Customer Support Manager at EComposer.
Thank you so much for your feedback & I would like to send you my deepest apologies for your experience with us.

There're a couple of issues that I've seen on your chats with our support agents. We tried our best to reproduce them from our end but have not succeeded yet. We really hope for your help so that we can detect the causes directly on your devices/browsers.

Follow up emails were sent to you, kindly give us a another chance to assist you better.

Thank you so much,
Maria