EComposer Landing Page Builder
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Yes, the app is okay to use—pretty much like any other page builder out there. BUT if your product has any kind of variant picker, do not waste your time. This app lacks the most basic functionality: changing images to match the selected variant. That’s a deal-breaker for any product-based website. It's 2025—this should be a standard feature, not a missing one.
Hi there,
This is Maria - Customer Success Manager from EComposer.
Thank you so much for your feedback!
We truly appreciate you taking the time to share your experience. EComposer does support switching images when a customer selects different variants—this is a built-in feature that works with Shopify’s native variant system.
However, the request in this case was to make the variant picker link to a completely different product via a custom URL, which is not how Shopify variants work by default and is currently not supported in EComposer. For now, we recommend looking for a specialize app regarding your request.
That said, we completely understand your needs and hope we can offer more flexibility in the future. Your feedback is valuable and helps guide our roadmap. If there's anything else we can assist with, we're always here to help!
Best regards,
Maria
I kept reporting for this again and again. They have kept a watermark and I saw no code on my Shopify for the same and have also reported to support and the support didn't support me properly so I had to post this. Not trustworthy
terrible experience, there is no auto save and after 4 hr of works, it crashed and all work lost. never reccomend, i dont know how they get so much 5 star.
I am Maria - Customer service leader from ECompser app.
I sincerely apologize for the frustration and inconvenience you experienced. We completely understand how upsetting it must be to lose your hard work. That's why we have the Revision (Auto Saved) feature.
To clarify, EComposer does include an Auto-save feature that automatically saves your work as drafts every 5 minutes. However, the saved data is stored in the same browser where the editing took place. In some cases, if the browser cache is cleared or you switch devices, the saved data may not be available. Please help me check this detail guide: https://help.ecomposer.io/docs/pages-templates/advanced-features/revision/
We are always working to improve and ensure smoother experiences for our users. If you have any further concerns, feel free to reach out on livechat. We’re there to help!
Warm regards,
Maria
Customer Support Team
Man ändert 3 Wörter auf 2 Seiten und soll dafür DAUERHAFT 19 EUR im Monat bezahlen. Ich such mir eine Alternative. Kann nur jedem von dieser App abraten.
Hi there,
This is this is Maria - Customer success manager at EComposer. I'm so sorry to hear your experience regarding the app plan.
it seems that you had been using the theme partner plan before and it was available for six months only. But no worries, we are happy to assist regarding the app plan. Kindly check our email for further help.
Thank you so much,
Maria
Die App ist leider sehr unübersichtlich und wurde daher von uns wieder deinstalliert. Dabei haben wir exakt die Anweisungen zur Deinstallation befolgt und es bleibt dennoch Code in und verschiedene Dateien zurück. Was zu Problemen im Frontend führt. Der Support liest unsere Nachrichten offensichtlich nicht vollständig oder ist nicht in der Lage korrekte und ausführliche Antworten zu geben. Alles in Allem eine wirklich schlechte Erfahrung mit der App.
I am dissatisfied with the eComposer app. From the moment it was installed, it completely disrupted the layout of our Shopify site by changing the default fonts, despite the settings being correctly configured in our theme. The font that is supposed to display for regular text is Lora, but Playfair Display appears instead. This issue is unacceptable for a professional online store.
The customer support tried to help, but it was useless.
I strongly discourage anyone from using this app if they want to maintain a functional and professional Shopify site. It is a waste of time and energy, and it negatively impacts the user experience for our customers (the typography imposed by the theme is not pleasant to the eye and drives potential customers away from our store). Very disappointed.
Hi there,
I am Maria Customer support manager from EComposer team. On behalf of the support team I sincerely apologize for the inconvenience you’ve experienced with the EComposer app. We understand how frustrating it must be to see your site’s layout disrupted, especially when it impacts the professional appearance of your online store.
Regarding the issue you mentioned: When importing a page if you select "Global typography, colors" option, it applies the styles across the entire site, which may have caused the changes to your fonts. You had better select the "Sections data" option when importing data.
We had reset the form settings for you and also send follow up email with more details to assist your case better. Kindly help me check it and allow to keep supporting you. I hope you give EComposer a second chance.
Thank you so much,
Best regards,
Maria
It pains me to do this but unfortunately I have to revise my review as they basically cost me everything and my entire store is shot because of their actions.
Be aware that if you have to deactivate your store for any period of time, they will delete all of your templates and data after 30 days.
This is what happened to me and it resulted in my entire business going under. Templates gone that I spent hundreds of hours creating and perfecting and even writing custom code for. It's just not a professional way to manage a service if you're charging the amount you are per month.
I cannot recommend this app as they hold your data for ransom essentially and that's not fair to the user. This is not a good experience and it has cost me everything and a lot of wasted time and turmoil.
They also will only email you the warning of deleted data about 1 day before they delete it which is malicious.
Hi there,
This is Maria, Customer Support Manager at EComposer.
First of all, I would like to send you my deepest apologies for your experience with us.
About your pages created in EComposer, we will remove all data after 30days of uninstallation to ensure user data privacy. An email will be sent to the user right after uninstalling the app to notify them about data removal.
But in your case, you actually deactivated your store, and your pages were deleted from EComposer. We tried to restore everything for you, and I hope they are all good now. We will also update our logic to keep customer pages after the store is deactivated so that you can come back anytime.
I hope we have more chances to assist you better in the future. Thank you for still being with us.
Best regards,
Maria
Please do not install this app. This app injected code that ruined our site, after installing it nothing was working...NOTHING! Our menu is gone, products not displaying, the shop is not working, same with menus, footer. Every hour the site is down cost us money.
Now we don't know what to do to go back and have the site functioning again. We will need to spend money with a developer to get the site back.
Apps like this shouldn't be even allowed, the damage caused is considerable, there's no easy way back to recover what you have built. Even the support doesn't know what happened and how to fix it.
Hi there,
I'm Maria, the Customer Support Manager for the EComposer app. I would like to send you the deepest sorry for your experience.
After thoroughly investigating the issue, we found that there was a conflict between EComposer Page Builder and the Locksmith app. And the issue has been fixed within few hours.
It's important to note that Locksmith has a notice on their site indicating that their app is not compatible with page builder apps (so every other page builder can get the same issue). We did make it compatible from our end previously, maybe Locksmith had some updates recently so that cause the issue. I believe everything is fine now on your site.
Once again, we're truly sorry for the inconvenience, and we appreciate your understanding. Hope you can give EComposer another try & let us assist you achieve your goal.
Best regards,
Maria
Sadly, I cannnot say I've had a great expereicne with the Ecomposer support. They tend to struggle with English. If they get frustrated or stuck, they will simply ignore you. One support agent told me they didn't care because they have so many 5 stars. The app also advertises a "Dedicated Account Rep" for the 99.00 plan. This is a total lie. It's been a month, We've asked at least a dozen time. They just ignore. Now, the page builder is great. It's a great App. BUT BE AWARE - Support is ONLY great if you make sure to NEVER EVER get frustrated if they can't fix a few links over 4 hours time. Because if you do, they will let you hang. And, that's bad business no matter how many 5 stars you have.
Hi there,
This is Eric from EComposer Support Dep.
I sincerely apologize for the experience you've had with our support service. I totally relate when you had to wait sometimes for a resolution.
But there is one thing I can be sure that we never refuse or ignore customers in any case. From the beginning until now, we always tried our best every time you reached out, even with complex customization.
So your review may mislead others, I hope we can talk further to correct the situation and improve your experience next time.
Kindly give us more chances to assist you building your website in a way that you are satisfied with.
Best regards,
Eric
Too many glitches happened. Not easy to use. And the drag and drop function is awful.
Tried using their support team, who couldn't help at all. And every time I had to start with a new support person from the start, for the same issue
Hi there,
This is Maria, Customer Support Manager at EComposer.
Thank you so much for your feedback & I would like to send you my deepest apologies for your experience with us.
There're a couple of issues that I've seen on your chats with our support agents. We tried our best to reproduce them from our end but have not succeeded yet. We really hope for your help so that we can detect the causes directly on your devices/browsers.
Follow up emails were sent to you, kindly give us a another chance to assist you better.
Thank you so much,
Maria