Recensioni (3.809)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
11 ottobre 2023

number one app for building a website. simple, fast and transparent, you have everything you need. the customer care team is fast, reliable and always available. thanks to Mia and Olivia

RAREE
Italia
Circa 2 mesi di utilizzo dell’app
25 luglio 2023

I really like this app. Especially customer service is very helpful. They even gave an additional discount when I don't have money, now I will always use this application

Endexpress
Turchia
29 giorni di utilizzo dell’app
19 aprile 2024

Really helpful for non coders. Helps you build just with a drag and drop.

Homely Hues
India
6 agosto 2023

EComposer is a life saver when developing custom designs on Shopify. It's smooth! I got stuck with publishing and previewing the dev site, Susan from EComposer team helped with solving the issue immediately. I am impressed with the customer service they provide. Best app, best service.

My Store
Stati Uniti
Circa un mese di utilizzo dell’app
9 luglio 2023

I have used EComposer on my store and I am more than happy with the customer service they provide. Their team especially Andy is always super helpful, responsive, and fast. I truly appreciate and recommend this app.

Pawgypets
India
Circa 2 mesi di utilizzo dell’app
14 dicembre 2023

Wonderful & Easy to use, and an even more wonderful Support team !

Tarkhan - Chemise Homme
Francia
5 mesi di utilizzo dell’app
21 agosto 2023

Absolutely stellar experience with this Shopify app! Their service is top-notch, always responsive, and the tool has transformed how we work. A game-changer in e-commerce. Highly recommend!

Mesterlære
Danimarca
6 mesi di utilizzo dell’app
31 ottobre 2023

MIa from the team has has proved exelent support every step of the way, i highly reccomend this app!

Grumpy Monkey Official
Regno Unito
9 mesi di utilizzo dell’app
8 agosto 2023

Compared with other page builders, this app is more suitable for newcomers, and many templates are used directly. And online services can help solve many problems. The problems I encountered in the layout today were solved by Andy quickly, and I am very grateful for his help.

ReadyToCycling
Cina
Circa un mese di utilizzo dell’app
Data modifica: 14 novembre 2023

I am updating my rating to 4-star from 2. Here is why:
Previously I was unhappy about the experience I got from this app and made my review 2-star. However I didn't quit using it since its features were quite well. After then the executives and customer support team had contacted with me and supported me to create my own landing pages with ease.

Anytime I face with an issue (and it is couple of times per day) they helped me, solved my issue and showed how to do it later. They were quite positive and helpful. The technical features are already good, but one should know the limitations.  Thus I created couple of pages, tested and published them.

I highly recommend using this app. And now, why it isn't 5-star? Well, I need more time to rate it again. 5-star means perfect, and I really need to know if it is so.

--- my old rating was 2-star --
Quite a challenging experience for me.

1. The templates are impressive.
2. User-friendly interface with full control over details.
3. Caution! The undo feature is disabled once you save, costing me two hours of work.
4. All visuals are copyrighted, which I learned the hard way. Using your own images significantly delays publishing.
5. Some images are labeled "preview only," which actually applies to all images, even background gradients. Essentially, you're working with a blank canvas.
6. The preview looks great, but issues arise only after publishing. Don't trust it.
7. Customer service is hit or miss, and not particularly eager to resolve issues.

I'd honestly rate it a 1, but given that many 5 and 1-star reviews seem fake, I'm giving it a 2 for authenticity.

studiomoien.com
Lussemburgo
22 giorni di utilizzo dell’app
EComposer ha risposto 1 novembre 2023

Hi there,

This is Rainy, Customer Success Manager at EComposer.
Thank you for your insightful feedback & I am truly sorry for your experience.
I would love to clarify some points as follows:

3. The undo/redo is disabled after you publish your page to optimize the editor efficiency and speed. We design the Revision history function so you can just go there and revert your old version if you want. So it is the alternative for undo/redo.

4 + 5 + 6. All of these issues are related to images in our templates that are not able to be used in your live site. We've updated this, which allows you to use almost images from prebuilt templates except related product images, which you normally need to change to yours.

7. Customer support is delaying a bit at the time you reached out. We're aware of this issue and is putting more people at that shift to make sure users no need to wait.

I am really sorry for your past experience and thank you again for staying with us.
I hope you will have better experience from now.

Best regards,
Rainy