EcomSend Pop Ups, Email Popups
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Just installed. Easily set up with a lot of modification features. It did not work with our theme. Had to uninstall
Was surprised that they dont even have the very basic email form option to add Optional Questions.
Like I've always added to my email forms for the past 15 years, the extra question, "Your Interests". And no one at this company thought of that??
I guess being free, I shouldn't complain. But it makes the App usless for my needs, free or not.
Hi there,
I hope this email finds you well.
We recently noticed your 3-star rating for our app and we sincerely apologize for the lack of features that you required. Your suggestion is highly valued.
This app is currently created for free popups and you can integrate with other page design apps if you need more customization. Certainly, we've been continuously working to improve features to better assist valuable clients like you and your advice will be brought to our technical team.We hope you'll continue to explore our platform and share your valuable suggestions with us again.
If any other issues or concerns arise, please feel free to reach out. As a valued member of our app community, we want to ensure you have the best possible experience. Thank you for being part of our app family.
Best regards,
Elysee
EcomSend Team
yet to check the results
Hi Sanjoni,
I hope this email finds you well.
Thank you for sharing your feedback with us. We truly appreciate your input. Additionally, we would love to hear more about your experience using the application so far. Is there anything specific you're enjoying, or any areas where you feel we could improve? Your feedback is invaluable to us.
We understand that you're just starting to explore the features of our platform, and we're here to assist you every step of the way. If you have any questions or need assistance with any aspect of our service, please don't hesitate to reach back to this email. We're committed to ensuring that you have a positive experience with our product.
Once again, thank you for choosing us, and we look forward to assisting you further.
Best regards,
Elysee
EcomSend Team
super easy to setup. exactly what i was looking for
EDIT: so their app allows spammers to use it for some reason, but it will only show me those fake customers in the shopifyu customer segment, but if you use the app to see the new customers it doesnt show them, almost like they are fudgin the numbers for some reason. uninstalled as its messing up our real customer list, 5 thousand fakes i need to delete now
Hi there,
I hope this email finds you well.
We recently noticed your 3-star rating for our app and we sincerely apologize for the customer email issue that has caused you. Your suggestion is highly valued. Certainly, we will be continuously working to fix issues and improve features to better assist valuable clients like you and your advice will be brought to our technical team.
If any other issues or concerns arise, please feel free to reach out. As a valued member of our app community, we want to ensure you have the best possible experience.
Best regards,
Elysee
EcomSend Team
Hello there, We have uninstalled the app as there was some problem with the Email popup, but it still showing up on our website. Can you please let us know how we can delete the pop up? Is there something we need to do with Code?
It is very frustrating for mobile users as the screen is being obstructed by the pop up.
Looking forward to your response.
Regards,
KTC
Can you please share your email id?
We sent the email from ecomsend@uppercommerce.com, thank you so much!
Hi there,
Thank you for your trust and taking the time to leave a valued feedback for us. We are terribly sorry for the inconvenience brought to you. Our tech team has completely checked this issue, and the cause and solution were sent to your email your email through our official email. Please kindly have a check. Much appreciated for your time!
Kind regards,
EcomSend Team
App is easy to set up. The problem is the photo feature on the pop-up is quite limited. It only works well in background, if you add photo to different location such as centre, left or right, either it didn't show up on Mobile View or it will be stretch on Desktop View. On top of that, this app requires your customers to subscribe/leave their email, they can't move on without adding their email. Overall, good free app.
Hi there,
Thank you for your trust and taking the time to leave a valued feedback for us. We are so sorry for the inconveniences brought to you.
We attach great importance to the questions and suggestions raised by our users. For the two questions you mentioned, our specialist and product manager have contacted you by email. If you could spare a minute to have a check, we would much appreciate it!
Kind regards,
EcomSend
not very customizable popups, only opt in style popups are available
Hi Cornifers,
I hope this email finds you well.
We recently noticed your 3-star rating for our app and we sincerely apologize for the lack of popup customization that you required. Your suggestion is highly valued. Certainly, we've been continuously working to improve features to better assist valuable clients like you and your advice will be brought to our technical team.We hope you'll continue to explore our platform and share your valuable suggestions with us again.
If any other issues or concerns arise, please feel free to reach out. As a valued member of our app community, we want to ensure you have the best possible experience. Thank you for being part of our app family.
Best regards,
Elysee
EcomSend Team
Hi there，
I hope this message finds you well.
We noticed your 3-star rating for our app and wanted to ask if there's anything specific we can do to improve your experience.
While you didn't leave a comment with your rating, we're eager to hear more about your experience. Could you please take a moment to share your thoughts? Your insights are invaluable to us; they'll help us address any issues and make the necessary improvements.
If you've encountered any difficulties or have suggestions, please don't hesitate to let us know. We're committed to assisting you and ensuring a positive experience with our app.
Thank you for your time and for considering sharing more with us. We look forward to hearing from you soon and working together to resolve any concerns you may have.
Warm regards,
Elysee
EcomSend Team
Hi there,
I hope this message finds you well.
We noticed your 3-star rating for our app and wanted to ask if there's anything specific we can do to improve your experience.
While you didn't leave a comment with your rating, we're eager to hear more about your experience. Could you please take a moment to share your thoughts? Your insights are invaluable to us; they'll help us address any issues and make the necessary improvements.
If you've encountered any difficulties or have suggestions, please don't hesitate to let us know. We're committed to assisting you and ensuring a positive experience with our app.
Thank you for your time and for considering sharing more with us. We look forward to hearing from you soon and working together to resolve any concerns you may have.
Warm regards,
Elysee
EcomSend Team
Hello,
I'm reaching out to let you know that we've taken note of your recent review. We understand that every client has distinct tastes and requirements, and we're eager to gain a deeper insight into your experience. Our goal is to tailor our services to better meet your expectations.
Rest assured, we value your patronage immensely and are more than willing to work closely with you. We're committed to crafting a solution that aligns perfectly with your needs. It's our pleasure to offer a range of flexible options and personalized solutions designed to address the diverse needs of our clients.
Thank you for choosing us, and we look forward to further discussions on how we can serve you better.
Warmest regards,
Hugo
Ecomsend Team