レビュー (96)

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の0%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2021年9月6日

This is the best free returns solution. Has functionality not even paid apps have and customer support is awesome

GeosilicaUK
イギリス
アプリの使用期間:9ヶ月
2023年4月1日

As a user I found super helpful and easy to use. And the team was very very helpful, they guided pretty well. They are always reachable on mails and calls. The plan also turns out to be pretty economical rather than investing in a resource to handle returns. Customer also find it easy to use from our SHOPIFY STORE. One other advantage is customers can create exchange request as well and select new products, and it is quite a smooth process.

My only suggestion would be to add more courier partners in their platform who can manage reverse pick ups.

Klingaru
インド
アプリの使用期間:9ヶ月
Saara Incが返信しました 2023年9月12日

Thank you so much for your review! We absolutely love hearing about your positive experience with EcoReturns. Also, our team is working constantly on adding new courier partners for reverse logistics. If you need us to add any specific reverse logistics partner, don't hesitate to reach out to us :)

2023年10月12日

We recently had the opportunity to experience ECO RETURN's service, and we must say it was a stellar experience. From the moment we initiated the return process, their customer support team was exceptionally helpful and responsive. They guided us through the steps and made the whole process hassle-free.

The return was processed promptly, and the communication regarding the status of returns was clear and timely. ECO RETURN's efficiency in handling the return and their commitment to customer satisfaction left me genuinely impressed.

Overall, ECO RETURN's service not only met but exceeded my expectations. We will undoubtedly continue to be a loyal customer due to their exceptional service.

Blue Tyga
インド
アプリの使用期間:3ヶ月
2023年10月30日

Thank you for providing Seamless Integration support. It was a Nice experience and it exceeded my expectation as the customer representative was very helpful and gave detailed explanation of the product and services . Very Easy to use software and super fast automation.

Poppcloset
インド
アプリの使用期間:約1ヶ月
2023年6月15日

Ecoreturns is an amazing AI-based returns/exchange app that we have come across. The team is also very helpful and has helped us with all the queries quickly.

SOIE Woman
インド
アプリの使用期間:7ヶ月
2022年10月12日

If you are looking for a return portal, this might be your best bet. Not only are you getting such an amazing service at a very affordable rate, but you will also get the best support you can ever think of.

TRESLUSH
アメリカ合衆国
アプリの使用期間:7ヶ月
2023年1月12日

Customer service is best and provided the right and needed solutions on the time. The application is very easy to use and very convenient to process all the returns and exchanges request with real-time automation

Athflex
インド
アプリの使用期間:7ヶ月
2023年8月2日

Easy to use and this is must have app on shopify store. Support team is nice and solve issues quickly.

TRZ Mart
インド
アプリの使用期間:6ヶ月
2023年6月20日

Very Helpful team. Great solution with plenty functionality. Highly recommend. I'm Happy I chosen this app over competitors

AUMI 4
アメリカ合衆国
アプリの使用期間:6ヶ月
2021年9月6日

I like this app as it supports unlimited returns, while others charge for every return. I can grow my business without worrying about cost shooting up when returns go up

Elby
カナダ
アプリの使用期間:6ヶ月