Avaliações (96)
Refinar
-
Por classificação
Excellent team, helped us in every step while onboarding & any issues after.
Helped us integrate with vamaship & shiprocket sucessfully.
Eco Return is the best app to manage your E-commerce Returns and Exchange. Very easy system & Dashboard to understand. Supportive people and Amit is the best and very genuine person who always help you when you have queries. Thank you for your guidance and support... will look forward same in future.
We're thrilled to hear that you find EcoReturns to be the best app for managing returns and exchanges. We're here to continue assisting you in the future, and your feedback is much appreciated. Thanks for choosing Ecoreturns!
The App is easy to use and have good automation features with all the intregation supported. AI growth tools helps in reducing the returns.
Thank you so much EcoReturns team for your care and the most wonderful service. you are really a professional team, They do training for the App step by step, while providing advice and giving recommendations. I highly recommend using the App, as it is very easy and simple to use .
Very helpful and informative. Good Team during onboarding process and implementation. Highly recommended!!!
Wow, I really love the app. I have been using shopify for a while, and although this is not my first shopify store, I have other stores where the returns and refunds have been a bit problematic. Despite my initial skepticism, I started using Ecoreturns and was happy with the results. Even more astonishing is that they help to reduce returns through various AI-based features. Though I had a few setup issues, there customer support was excellent, Easy to install. Appreciate Ecoreturns and it's team. Highly Recommended!!
Great Returns app to manage return and exchange s in a very simple and easy way with super customer service.
Top notch support. Very quick response with actual solutions to the business problems. The development of the app seems to be very active with new features on the way in response to particular business needs.
Process was very easy to understand and extremely helpful with setting up Returns/Exchange policies. The process did not take long either. Amit was very helpful and patient with the process of onboarding.
We did a proper RPF process where we benchmarked different return systems. EcoReturn did win the process.
We spent a lot of time to test the system and to my surprise we discovered many bugs we raised to the team. It look quite some time to get it fixed. I was surprised that other customers had not raised these issues previously.
After we paid the suscription, we had some other issues and did not immediately set-up the system. A few weeks later when we wanted to set-up the system, the licence was not active any more. I was even more surprised, that i had to show proof that i paid the license.
Now, it already over one months that Saurav and other team members have not activated the suscription. I send them daily reminders. But nothing is happening.
Also, they promised to integration with ODOO and set up a new logistic partner. I guess these are empty promises.