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Great app, especially for companies offering customizable products, as it allows for rapid adjustment on a finicky customers order.
Thanks so much for the awesome feedback! If you need anything at all, you know where to find us :)
I really think this will be exactly what we need as soon as payment requests roll out to all stores. It's so nice to be able to edit the orders instead of leaving notes that sometimes get missed!
Love the app and great customer support! We had an issue with our warehouse integration and they really went the extra mile to fix it.
Five stars are definitely less for this app, sometimes we need to throw in extra discount for a customer, so we just edit the order and reduce the price as orders are cash on delivery.
Secondly we also take manual order via WhatsApp, this app let us create orders on Shopify after we add customers manually.
We use this to fine tune the way we collect payment from customers (deposit now, final payment later). Much easier than Shopify's base model editing and many functions to individualize order entry fields and discounts. When issues arise, customer service is always very prompt in resolution.
Thank you so much for taking the time to give us this amazing review! We do our best to give you quality service. Please feel free to reach out to us anytime. :)
Really helpful app. Reliable and saves a lot of time.
We use Edit Order on our wholesale watches & jewellery website www.sell4profit.co.uk this app is excellent in many ways,
1. You can edit orders easily in case any out of stock items for any order
2. The customer gets updated that we have made changes
3. Refunded amount goes straight back to your customer's bank account
4. Saves hours of manually admin work you would need to do if you did not have this app
5. Easy and reliable app
Overal this is the most useful app for updating out of stock orders, simply the best
Sell4profit LTD
http://sell4profit.co.uk
Edit Order App is absolute game changer! Edit Order structured and allowed us and our suppliers to manage all orders we received in 2 store.
Highly recommended for everyone who is looking for order solutions.
The app worked really well for our flows. Had an issue once and customer support was really quick in responding. Laura who assisted us was very accommodating.
The app always works well when I need to use it. It's a handy tool to have when a customer needs to make a change on an order.