Cleverific Order Editing

We turned to this app when the customer service support from another one we were using didn't respond to our email after 48 hours! We had no choice but to switch. What a good decision it was to choose Edit Order! There were many new features now available to us. Just today we had a question, and we received a response within 4 hours which not only addressed our customer's issue but also taught us something new about Shopify. 5 stars for Edit Order all the way!

I am loving this! For me, I love that it will keep the order clean. If you add-on to an order, you no longer have to "remember" to add it later or make notes. This replaces the previous order with the new one. You collect money owed from the payment processing system you use, PP, invoice, ect. Love love love.

There is a change in management for this app and there is no communication ever since this app has been bought out by new management. Now, the new management has become greedy and started charging the basic stores as well a monthly fee of 19$. Sorry! I am un-installing this app as I will not pay so much monthly. Watch out for that May 3rd date as you will be charged from that date and it is no longer FREE.

UPDATE : Even when you approve the charge, this app is not working as it is unable to confirm the payment like others said. I had to use it for a couple of days until the trial period is over to fix a few things. In any case, I found Stitch labs app which costs a little more but it helps through inventory and does everything Edit order does and more.. Check it out. I am pretty thrilled to be testing it.

App works great. Support team is also fantastic, responsive, and understanding. Highly recommend.

Great app for creating custom orders and editing existing ones. Also great support. Acknowledged and resolved a small issue quickly when we brought it up with them.

So far so good! The customer service team was amazing and knowledgeable when I reached out with an issue.

Their pricing plan is scam. There is no monthly plan. When you want to sign up for a plan, they only offer an annual plan, at 10% discount of the monthly plan. Unethical way of doing business.

SUPER excited for new payment feature. Couldn't live without the App for adding LIPs (line item properties) to orders! Thanks for the great APP!

Shopify is a great product by itself, but I needed to collect 1/2 now and 1/2 later for payments. We here at leathershowroom.com needed to correct an order if the customer changed their mind and wanted a different color leather. All of theirs changes are now possible with Cleverific. As an added bonus you can call and talk to a real person when you need to (Andrew was very hel[pful). Great customer service and quick response. Cleverific would get more then 5 stars if I could add some. Heck I bet they can do that also.

Mike
LeatherShowroom.com

The app is an absolute necessity for any Shopify business. Well designed, great functionality and I'd definitely recommend upgrading to their "premium" service. Not only are the staff great to work with and quick to reply to any issues, they are also willing to go above and beyond for their customers, even customizing the app to meet your needs. I couldn't be happier with my experiences with the team at Cleverific.