Cleverific: Order Editing

There is a change in management for this app and there is no communication ever since this app has been bought out by new management. Now, the new management has become greedy and started charging the basic stores as well a monthly fee of 19$. Sorry! I am un-installing this app as I will not pay so much monthly. Watch out for that May 3rd date as you will be charged from that date and it is no longer FREE.

UPDATE : Even when you approve the charge, this app is not working as it is unable to confirm the payment like others said. I had to use it for a couple of days until the trial period is over to fix a few things. In any case, I found Stitch labs app which costs a little more but it helps through inventory and does everything Edit order does and more.. Check it out. I am pretty thrilled to be testing it.

Their pricing plan is scam. There is no monthly plan. When you want to sign up for a plan, they only offer an annual plan, at 10% discount of the monthly plan. Unethical way of doing business.

Total game changer. I have been looking for a way to split orders in Shopify for a long time and have finally found it. Josh and the team have made it super easy and user friendly to add and remove items from orders and split orders up. Their customer service is also the best I've experienced in Shopify app land. Highly recommended!

This app was working great!
But now is broke and no answer from support - looks like from the reviews that I'm not the only one.

Edit Order has been really stellar for our company. We have been using it differently - as a platform for our exchanges. Kinda complicates things haha.

However, the guys over at Edit Order have been really amazing, helping us out and doing little fixes so that we can make it work. The level of support is stellar!

Definitely would recommend!

Amazing app with great functionality, I would highly recommend it. Ryan has been extremely helpful.

Use the retail package for brick and mortar store. This cancels the original order, makes a new one with the edited items, and marks it as paid so you can't accept payment on either order. It also makes a mess of accounting. Hot garbage.

I had to delete this app also! It was working, now it is not! No valid support obvious.

Edit Order fills in a glaring Shopify omission: The ability to edit orders. Customers are bound to select multiple items one size and accidentally add one with a different size. (My former shop would flag such discrepancies in the checkout window.)

Edit Order does not flag discrepancies but it does allow you to contact a grateful customer and change line items on their invoice. Refunds and requests for additional funds are seamless handled through the Shopify interface. Customer service has been excellent.

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My only complaints have nothing to do with the app, but rather how Shopify maintains its audit trail. Edits require the original order to be canceled and a new one created. Cleverific makes this process as transparent as possible; it can even adjust inventory.

The issue is that Shopify includes multiple sales in the customer history following an edit. If you edit a variant description without even touching the price on a $50 order, customer history will indicate 2 orders totaling $100 have been made. Need to make another edit? Now the customer has placed 3 orders totaling $150.

Very useful app, but I think you really need to do something about the "double" sales reports. Each time I edit an order, the sales reports becomes more and more wrong.
For 29$ by month, I think you can do it better..