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A well made app, however; what is the meaning if I can't charge customers' credit card automatically for an item I added to their order? Plus, it doesn't integrate well with RobinHQ app :( I hope Shopify will have a better solution for editing orders soon.
Thanks Andrew for the quick help and super service!
Very fast and nice support - this app will help you and safe time and trouble :)
I'm glad I found this app.
Someone had ordered a lamp off our store with an EU power cord instead of a US power cord and I couldn't work out how to amend it easily for them. Downloaded this app and I amended the order with ease. Contacted their contact support regarding an issue and they had responded in less than a day. Very happy with these guys and would definitely recommend.
If I could give no stars, I would, as a business owner we don't need unnecessary costs ! THIS IS A PAID APP, and should work for SHOPIFY customers! Total waste of time, the "edit order" is completely misleading, instead of editing it creates a new order, the same thing that can be done on your own. I tried to edit an order but instead have 2 duplicate orders that I still have to cancel. I also reached out to customer service for additional help, perhaps I was doing something wrong, but instead I was told how Shopify does not allow certain permissions for the app. App developers should find a different target customer base that this would work for!!!!
Fantastic App! Does everything it says it would and more.
Edit order is something we've all been waiting for. The only challenge is billing a customer for more than their credit card has been authorized but I understand why that is that way. Shopify did a great job creating this app as a result of listening to their customers.
Great customer service and support! Thank you! :)
Very professional way to send payment requests / invoices. Really great support team, they were able to get back to my requests within just a couple hours.
Claims to be able to uncancel order. I now have an order stuck in limbo thanks to this app. Support offers no help to resolve the issue.
Found it pretty useful the one time I needed it. It "uncancelled" an order and created a new one with a similar order number and captured payment. Couldn't bring myself to pay monthly for it though as that use case was a one-off for me.
Really should be built into shopify, but if you need the functionality, I wouldn't hesitate to grab it.