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FINALLY!!!!!! I've been waiting for this app.
It's exactly what I've always wanted. If you find yourself needing to edit orders, than get this app!
It's nice and simple to use.
This is a really great app - easy to use. Love the recent improvements with having favourite items and the ease of being able to adjust pricing and edit description of items. The edit team are super prompt in their response time.
Definitely recommend.
Amazing app. It's easy to use and helps us with order management. The customer service ios also top-notch
Edit order solve a huge challenge with Shopify around something that sounds silly: editing an order after it has been completed by a customer. Customer's make mistakes on products they give to other people all the time, and our team is constantly tweaking orders before they can be fulfilled.
Cleverific's team has been super responsive to any issues we've run into and are constantly looking to improve. Really glad we chose this platform.
This app is fantastic! Very user friendly and efficient for editing orders. The quality of customer service I received from Andrew can't be beat. I highly recommend this app for any type of eCommerce business. 10/10!
We've utilized Edit Order nearly every day for the past two years. We utilize preorders and customers often want to make changes to their order before the product arrives. Without Edit Order, we'd have to cancel and rekey these orders. Also, whenever we have a question, the Edit Order support team responds quickly with the information we need to take care of our customers.
Edit Order is absolutely fundamental to our workflow. It just works, cant recall a single issue. Obviosuly Shopify should handle this natively, but that applies to about a 1000 other things, once you accept it doesnt - just install Edit Order and get on with running your store
Every apparel store NEEDS this app! Edit Order is used dozens of time a day to change sizes & styles...
Thank you so much for your review! We're really happy to hear that Edit Order is helping your business by allowing you to make changes to your orders. Please let us know if we can offer help with anything at all!
This app works great with specific processes we have for our store when processing our exchanges. We had some default app settings that didn't work with our intentions, reached out to their customer service and was assisted in a quick responsive matter. They were able to custom modify some of our settings through their backend that was exactly what we needed. Very satisfied with using this app, I would recommend giving it a try.
Edit Order has actually saved many of our sales from being lost, by providing a service that is not native to Shopify, being able to edit an order after a customer had made it.
You can invoice customers and have them pay on their own, which protects us in California, from chargebacks, instead of manually entering a customer's credit card. The logic in the app is flawless, and works exactly as you would expect it to, and has features you wouldn't even consider as necessary (but trust me, they are!).
Just an overall great app.
Thank you for the awesome review! We really appreciate you taking the time out to share your experience with us. We do our best to meet the expectations, and we're happy to hear that we met them for you. Please feel free to reach out whenever you need us. :)