Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
20 januari 2022

This app works great with specific processes we have for our store when processing our exchanges. We had some default app settings that didn't work with our intentions, reached out to their customer service and was assisted in a quick responsive matter. They were able to custom modify some of our settings through their backend that was exactly what we needed. Very satisfied with using this app, I would recommend giving it a try.

Alegria Shoes
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
Bewerkt 14 november 2019

Edit Order has actually saved many of our sales from being lost, by providing a service that is not native to Shopify, being able to edit an order after a customer had made it.

You can invoice customers and have them pay on their own, which protects us in California, from chargebacks, instead of manually entering a customer's credit card. The logic in the app is flawless, and works exactly as you would expect it to, and has features you wouldn't even consider as necessary (but trust me, they are!).

Just an overall great app.

BikeSmart.Inc
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
Cleverific, Inc heeft geantwoord 20 november 2019

Thank you for the awesome review! We really appreciate you taking the time out to share your experience with us. We do our best to meet the expectations, and we're happy to hear that we met them for you. Please feel free to reach out whenever you need us. :)

27 september 2016

This app... what can I say besides we wouldn't be able to run our store without it! It's hard to believe Shopify doesn't have this functionality, but thank whatever god you pray to that this app exists. You won't be disappointed!

My Hairprint
Verenigde Staten
Bijna 4 jaar gebruiken de app
3 januari 2018

I have a relatively new store and have been using Edit Order for about a month now. I love it! It really does make the process of editing an order much easier. I especially like the notes it automatically adds to the order fulfillment screens in Shopify which make it great for keeping track of what edits were done to an order.

Also, support by the developer has been terrific so far. They quickly responded and clearly explained several points that this Shopify newbie didn't quite understand, even offering advice on how to get accurate sales data reports from Shopify.

I highly recommend this app!

Murphy Mcgonigals Magical Music Motley
Verenigde Staten
Bijna 4 jaar gebruiken de app
4 april 2018

Edit Order is THE missing piece when it comes to Shopify. It's simple to use and if there are ever any problems, Andrew & Tiu are very responsive and helpful. Thanks!

The Glass Underground Online Store
Verenigde Staten
Bijna 4 jaar gebruiken de app
Bewerkt 28 november 2018

This app enables me and my CS team to help customers as much as possible without causing inconvenience to them. My new favorite feature is invoicing customers for adding an item to their order, after they have made their purchase. Edit Order has definitely impressed us and our customers. Great tool, highly recommend!

Mondo
Verenigde Staten
Bijna 4 jaar gebruiken de app
18 december 2018

Great customer support, makes processing orders more straight forward and helps you to offer better customer service to your customers with the flexibility it provides.

The Workgear Company
Nieuw-Zeeland
Bijna 4 jaar gebruiken de app
15 december 2017

Great app and support so far. It does what it promises and does it well. Looking forward to more advanced features as the app grows.

Picturekeeper Com
Verenigde Staten
Bijna 4 jaar gebruiken de app
29 november 2016

This makes exchanging products a lot easier.

Jensen Bros
Verenigde Staten
Bijna 4 jaar gebruiken de app
14 november 2019

This app is really essential with any Shopify instance. It provides functionality that Shopify should have had all along, allowing you to Edit an order, removing or adding items, or just swapping variants.

Any issue we've run into has been resolved quickly by their support team, and they really take into account what users are requesting when adding new features.

Even when Shopify adds editing ability, we'll likely still use this app, as they've got the experience with what customers need, and are always extremely helpful. I've never waited more than a day before hearing from their support team, and they know their product! No first tier support to get through that gives useless suggestions like most apps.

I'd recommend this app to anyone and everyone using Shopify!

Mike's Bikes
Verenigde Staten
Bijna 4 jaar gebruiken de app
Cleverific, Inc heeft geantwoord 20 november 2019

Thank you for this amazing review and recommendation! We're glad Edit Order's capabilities were able to help you. Please feel free to reach out to us anytime. :)