Editify ‑ Order Editor , 20 arvostelua

Kokonaisarvio
4,1
Lukumäärä luokitustasoa kohden
  • 60 % arvioista on 5 tähteä
    12
  • 20 % arvioista on 4 tähteä
    4
  • 5 % arvioista on 3 tähteä
    1
  • 5 % arvioista on 2 tähteä
    1
  • 10 % arvioista on 1 tähteä
    2
28. maaliskuu 2024

I am unable to backdate my orders and I am unable to edit my billing address! I saw that a purchase of the more expensive plan is required to actually see any backdate orders.

spaspecialized
Malesia
20 päivää sovelluksen käyttöä
29. helmikuu 2024

Starter plan does not allow to backdate orders without the billing address and you are unable to edit the billing address without the more expensive plan. So unless I pay for the more expensive plan without the free trial, I'm unable to even see if the app works. Very sneaky.

sapinca.lt
Liettua
Noin tunti sovelluksen käyttöä
Shopvana vastasi 1. maaliskuu 2024

Hi, We apologize for the free trial oversight, and thanks for bringing this to our attention. I think what happened is you got a free trial on the basic plan and then the pro plan counted that as your free trial. We understand the importance of experiencing the full capabilities of our service. To rectify this, we’ve granted you complimentary upgraded access, allowing you to explore and utilize the backdating feature and add a billing address without any cost. Thank you for your patience and understanding.

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