Editify ‑ Order Editor , 20 recensioni

Valutazione complessiva
4,1
Numero di recensioni per livello
  • Il 60% delle recensioni ha 5 stelle
    12
  • Il 20% delle recensioni ha 4 stelle
    4
  • Il 5% delle recensioni ha 3 stelle
    1
  • Il 5% delle recensioni ha 2 stelle
    1
  • Il 10% delle recensioni ha 1 stelle
    2
28 marzo 2024

I am unable to backdate my orders and I am unable to edit my billing address! I saw that a purchase of the more expensive plan is required to actually see any backdate orders.

spaspecialized
Malaysia
20 giorni di utilizzo dell’app
29 febbraio 2024

Starter plan does not allow to backdate orders without the billing address and you are unable to edit the billing address without the more expensive plan. So unless I pay for the more expensive plan without the free trial, I'm unable to even see if the app works. Very sneaky.

sapinca.lt
Lituania
Circa un'ora di utilizzo dell’app
Shopvana ha risposto 1 marzo 2024

Hi, We apologize for the free trial oversight, and thanks for bringing this to our attention. I think what happened is you got a free trial on the basic plan and then the pro plan counted that as your free trial. We understand the importance of experiencing the full capabilities of our service. To rectify this, we’ve granted you complimentary upgraded access, allowing you to explore and utilize the backdating feature and add a billing address without any cost. Thank you for your patience and understanding.

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