整体评分
4.1
每个评分等级的数量
  • 60% 的评分是 5 星
  • 20% 的评分是 4 星
  • 5% 的评分是 3 星
  • 5% 的评分是 2 星
  • 10% 的评分是 1 星
2024年3月28日

I am unable to backdate my orders and I am unable to edit my billing address! I saw that a purchase of the more expensive plan is required to actually see any backdate orders.

spaspecialized
马来西亚
20天 人在使用应用
2024年2月29日

Starter plan does not allow to backdate orders without the billing address and you are unable to edit the billing address without the more expensive plan. So unless I pay for the more expensive plan without the free trial, I'm unable to even see if the app works. Very sneaky.

sapinca.lt
立陶宛
大约1小时 人在使用应用
Shopvana已回复 2024年3月1日

Hi, We apologize for the free trial oversight, and thanks for bringing this to our attention. I think what happened is you got a free trial on the basic plan and then the pro plan counted that as your free trial. We understand the importance of experiencing the full capabilities of our service. To rectify this, we’ve granted you complimentary upgraded access, allowing you to explore and utilize the backdating feature and add a billing address without any cost. Thank you for your patience and understanding.