Arvostelut (101)

Kokonaisarvio
3,9
Lukumäärä luokitustasoa kohden
  • 79 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 5 % arvioista on 2 tähteä
  • 14 % arvioista on 1 tähteä
24. lokakuu 2017

My site was being plagued by spam. The first app I installed stopped the fake customer sign-ups but I continued to receive upwards of 100 'Undeliverable' mail messages a day because somehow or other the spam bots were still able to register themselves which initiated the Shopify Welcome message. All of which of course came back as undeliverable. Long story short, John at Ellipsis set up the Ellipsis code snippet for me and I've had no more undeliverable mail or fake customer sign-ups. On top of all that, the app includes a dashboard that lets you view the ratio of human / suspicious activity on a daily basis. Great app, super service!. It's a keeper!

Lucindatech
Kanada
6 päivää sovelluksen käyttöä
8. maaliskuu 2023

I installed this app for the problem with spam and found terrific support that helped me protect my contact forms with so much helpfulness.
I recommend contacting them, they will know how to help you.
Congratulations

Seiglam
Italia
6 päivää sovelluksen käyttöä
24. huhtikuu 2019

I have installed the application but when I continue the setup process and attempt to create a new account nothing happens. Not useful in its current state. I have reached out for support and received an email asking if I had it installed but nothing more.

Eclectically Simple, LLC
Yhdysvallat
4 päivää sovelluksen käyttöä
Human Presence Technology vastasi 25. kesäkuu 2019

Hello,

I am sorry to hear that you had trouble with your set up of Shop Protector. As we had discussed with you, we identified a unique issue to you that happened during the account creation process for your store which caused an error in our application. We were since able to solve this problem and assist you in protecting your store. Please let us know if we can be of further assistance in any way.

Will Baur
Director of Product Management
Ellipsis Technologies

16. marraskuu 2017

We've been innundated with bot spam though our forms, getting worse everyday. I contacted Shopify and they said there was really nothing that could be done - we could pay for a re-CAPTCHA app, but even that wouldn't stop it. Then I found Shop Protector. I had some serious doubts, but thought we'd give it the 14 day trial and see what happened. After setting it up, not a single spam mail!

Aesthetic Content
Yhdysvallat
4 päivää sovelluksen käyttöä
28. heinäkuu 2017

This app is fantastic! My website has been constantly attacked by bots that created fake customer accounts. It started slowly, then increased to 20 to 30 new, fake accounts per day. Shopify gurus suggested that I removed "create customer account" code from page headers, which I did. It slowed down the bot attacks for a few days. Similar result with Captcha in the Shopify template forms. Then, the bot attacks were back. Shopify was helpless, even after escalating my issue to advanced tech support. After searching forums, I found the Ellipsis app. It fixed my problem 100% within minutes of installing it. I highly recommend it to anyone with the bot problem. It works seamlessly behind the scenes, while allowing my customers to keep and create new accounts. I am a very happy Ellipsis customer. Thank you John and the Ellipsis team!

Moto Werk
Yhdysvallat
4 päivää sovelluksen käyttöä
5. joulukuu 2021

Installed app, still got lots bot accounts, then issues with theme appeared, deleted app but can see lots code left as always with apps that play around with theme, awaiting a reply from them to go in and remove all this code thats ruined my theme!!

ukpreppingshop.co.uk
Yhdistynyt kuningaskunta
4 päivää sovelluksen käyttöä
Human Presence Technology vastasi 5. tammikuu 2022

Thank you for your review. We did explain why you were seeing spam and the recommended solution. After promptly uninstalling (without unprotecting your forms), our team informed you that unprotecting forms before uninstall is recommended and in our help docs. In any case, it seemed you were not willing to reinstall and unprotect them so we did request collaborator access and unprotect them manually.

15. syyskuu 2018

A good app that does what it says. Easy to install and setup. Recommended for all stores.

https://www.kinkytoy.store

Kinky Toy Store
Kanada
3 päivää sovelluksen käyttöä
Muokattu 6. huhtikuu 2023

Update: Not only does the app slow down my site, it threw some layouts of my sections off and completely ruined functions of some. For eg product thumbnails for Recommended products all skewed to the left, and 'Quick View' of products no longer work. Unfortunately fighting the bots versus ruining the site is just not worth it.

Slows down site speed BY A LOT.. So much so that I have customers in my inbox asking why my imaged are not showing and turns out they only loaded after minutes if you get redirected after signing up on a form that was 'protected'. Checked my Gmetrix and noticed a big drop in speed as well. Disappointing. I was hoping the other poor reviews weren't right.

Clean Folks Club
Singapore
2 päivää sovelluksen käyttöä
Human Presence Technology vastasi 18. huhtikuu 2023

We take performance very seriously and we adhere modern best practices. I'm not sure how the app could significantly slow down your site. We do use a Javascript to track anonymous behavior metrics in order to perform machine learning analysis for the user session. However, that script is minified, hosted on a CDN ,and served using GZIP compression.

15. kesäkuu 2022

I cannot comment on the effectiveness yet since I just downloaded it, however the customer service is fantastic.

MANSSION
Yhdysvallat
2 päivää sovelluksen käyttöä
Muokattu 13. joulukuu 2019

I was having bot spam sign ups to my mailing list -- about 10 a day or more. I looked into a few different solutions and found this app! I am SOOO happy with it as a solution. It IMMEDIATELY stopped all bot spam sign ups and makes me aware of suspicious activity on my site. This was perfect!!!

Prickly Cactus Jewels
Yhdysvallat
Päivä sovelluksen käyttöä