Valutazione complessiva
3,8
Numero di recensioni per livello
  • Il 79% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 14% delle recensioni ha 1 stelle
10 febbraio 2022

Great App for securing any spam bots etc. The App was very easy to install and the customer service is on point! Can definitely recommend.

2ndhnd.com - Quality Office Furniture
Regno Unito
Oltre 2 anni di utilizzo dell’app
16 settembre 2019

This app is so great! I was getting over 2000 fake accounts added to my Shopify store and Mailchimp and since setting this app up, I've not had any trouble. I love that there's no need for ReCaptcha, so it's a great experience for the customer too. The developers were really helpful in getting me set up. Thanks guys!

Victory Patterns
Canada
Circa 2 anni di utilizzo dell’app
9 dicembre 2021

Hands down - best app to protect your shop from bot spam. Affordable, easy to set up, and it works. But the best of all is the excellent support—best support of any app we have ever used. If you are running into any issues - they are available to you. And right away. Not like with most other apps in days. Whenever we had a problem, they not only responded within a few hours. They also solved the issue right away. KUDOS.

Lemyn
Stati Uniti
Circa 2 anni di utilizzo dell’app
28 gennaio 2019

We were getting lots of spam bots filling in our contact forms. Decided to try this app and it's completely stopped! We were struggling to set it up properly so the support team set it up for us. Great app and great service!

bellperc
Regno Unito
Circa 2 anni di utilizzo dell’app
Data modifica: 23 settembre 2019

Had a bit of trouble with the install at first but since installed no spam bots have registered on the site! Happy with this app so far!

Tonique Skincare
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Data modifica: 23 febbraio 2024

I integrated this app into my store to address issues with spam and bots, and it has provided full protection. The customer service is exceptional; they assisted me in resolving a challenging issue, going above and beyond to identify the problem and work through it together. I'm extremely pleased to have discovered this app—it's been a game-changer for my store's security and support needs.

Introvertie VIENNA
Austria
Quasi 2 anni di utilizzo dell’app
28 settembre 2023

The support received was excellent. I'm looking forward to not have spam contacts and accounts!

Charmed Jewellery
Sudafrica
2 mesi di utilizzo dell’app
Data modifica: 15 febbraio 2024

This was previously a 5-star review. Now it's a cautionary tale. I suspect that something has changed at the company that produces this app, because our recent experience has been terrible, and our early experiences were quite positive.

For a long time, this app seemed to block all spam registrations, but recently, we realised we were receiving hundreds of them, and that they seemed not to be blocked out.

I reached out to support, and that's where things really went badly. The support agent was extremely unhelpful. He constantly suggested that there must be another registration form that we're not telling them about. This is rather ridiculous, given that protection was working previously, and that they should have technology to be able to detect what registration forms we have.

After a dozen back and forth messages, the situation went from bad to worse. At some point, I realised that they had actually disabled our registration form entirely. It seemed that real users couldn't register, but yet spam bot registrations continue to trickle in.

Not only is this app no longer working, the customer service was just a waste of time.

I would recommend against installing this app, and I would be hesitant to give their agents access to your store.

Cape Coffee Beans
Sudafrica
Oltre un anno di utilizzo dell’app
9 dicembre 2020

Unnecessary app that is impossible to remove. App support require access to your account to rectify. Very concerning.

Packstore
Australia
Oltre un anno di utilizzo dell’app
Human Presence Technology ha risposto 14 dicembre 2020

Thank you for your review. Unfortunately, I believe your comment is somewhat misleading. We strive to offer great customer support. The app uninstallation process is the same for all apps platform wide. Most customers do not require our intervention but in your case did offer assistance as requested within 1 business day.

Data modifica: 24 ottobre 2019

As a site that specializes in limited edition item drops, we were getting hit with a ton of bots making purchases. This app is amazing! It's been able to sniff out which purchases were made by bots and we are able to cancel those orders and leave the high demand stuff to our customers that play by the rules. Their app does what they say it does. Perfect for what we needed it for and an absolute steal at the price.

7 Bucks a Pop
Stati Uniti
Oltre un anno di utilizzo dell’app