[HumanPresence] Shop Protector , 101 avaliações

This was previously a 5-star review. Now it's a cautionary tale. I suspect that something has changed at the company that produces this app, because our recent experience has been terrible, and our early experiences were quite positive.

For a long time, this app seemed to block all spam registrations, but recently, we realised we were receiving hundreds of them, and that they seemed not to be blocked out.

I reached out to support, and that's where things really went badly. The support agent was extremely unhelpful. He constantly suggested that there must be another registration form that we're not telling them about. This is rather ridiculous, given that protection was working previously, and that they should have technology to be able to detect what registration forms we have.

After a dozen back and forth messages, the situation went from bad to worse. At some point, I realised that they had actually disabled our registration form entirely. It seemed that real users couldn't register, but yet spam bot registrations continue to trickle in.

Not only is this app no longer working, the customer service was just a waste of time.

I would recommend against installing this app, and I would be hesitant to give their agents access to your store.

This is absolutely a great app for those facing spam signup problems. We had zero spam signups after having our forms protected by the app and John was also very helpful and responsive.

This app has helped us prevent bot sign ups. In the rare case that I've needed support, they've been very responsive and helpful.

Our store was having some technical issues with our sign up page and the support from Julius was quick and very effective. We even had to have another Shopify App involved which could have made it more complicated but Julius still managed to respond in a timely manner and provide everything needed. The support team for this experience was very well received. Thank you!

After installing the app, initially had some issues in configuring the same. The support is good and they helped in setting it up properly. It's been 3 days and have not received a single spam customer registration.

Thanks Bill and John for your help and support.

I was having 100's of bot sign ups until I installed this app. I needed some assistance and was quickly given the help I needed. Now not one fake customer sign up since I started using Shop Protector. I highly recommend this app.

The initial installation was confusing, but the customer service was great. It's been about a week since we installed and we've had no fake accounts created!

This app is a lifesaver that helps you crush any bots attempting to mess with your forms. The best out there, hands down! Get it!

Will and the team are extraordinary in supporting their customers!

Great app if your store is experiencing a lot of bots and spam. It has worked wonders for us and our site.

The app works as advertised and their support team is quick to respond and super helpful. Would recommend.