Avaliações (103)

Avaliação geral
4,1
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 5% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
27 de março de 2018

Great App so far. Had trouble protecting one of our forms but customer service remedied that quickly. Loved the customer service, very friendly and helpful. Once we got the form protected, I haven't seen a spam email come through. Hooray!

Thegreetingfarm
Estados Unidos
7 days usando a aplicação
Editado a 1 de maio de 2022

Shop Protector is great! All 3 of my Shopify stores got hit with the same bot on the same week. It tried to make 48 purchases and made 50 customer accounts on all 3 of my stores using the same name! One of my stores has been open for a while and never got a single bot until my 2 new Shopify stores got hit with one. Julius went in and finished the backend set up for me on all 3 stores, which I really appreciated. Just make sure you turn OFF Auto Cancel Suspicious Orders or it will auto cancel all of your orders. I had to give some customers discount codes via email so they'd place their order again. Other than that, I haven't had a single abandoned cart from a bot since! I'm very grateful.

The Autistic Innovator
Estados Unidos
6 days usando a aplicação
28 de março de 2019

Excellent app! I was getting 10+ fake signups a day and this stopped them cold. Would recommend to anyone who wants to avoid spam reports on their e-mail campaigns.

Brixton Chrome
Canadá
6 days usando a aplicação
24 de outubro de 2017

My site was being plagued by spam. The first app I installed stopped the fake customer sign-ups but I continued to receive upwards of 100 'Undeliverable' mail messages a day because somehow or other the spam bots were still able to register themselves which initiated the Shopify Welcome message. All of which of course came back as undeliverable. Long story short, John at Ellipsis set up the Ellipsis code snippet for me and I've had no more undeliverable mail or fake customer sign-ups. On top of all that, the app includes a dashboard that lets you view the ratio of human / suspicious activity on a daily basis. Great app, super service!. It's a keeper!

Lucindatech
Canadá
6 days usando a aplicação
8 de março de 2023

I installed this app for the problem with spam and found terrific support that helped me protect my contact forms with so much helpfulness.
I recommend contacting them, they will know how to help you.
Congratulations

Seiglam
Itália
6 days usando a aplicação
Editado a 7 de agosto de 2018

Our site has been slow for several months and sometimes our navigation menu was only partially loading on iOS browsers. After consulting with our template developer, he determined that the issue was with a particular script (vital-forms.js). I then used Firefox developer tools to validate this and traced the script back to Ellipsis and figured out that it was related to this app. I uninstalled the app and then checked on the forms that it had been "protecting". The uninstall did not remove the app scripts on those pages and a form submit would still go through their site (and not work since it was uninstalled). I had to then find all of the form liquid pages and revert them to prior to the Shop Protector install. All in all, a very poor app experience that definitely cost us some sales.

EDIT: After our experience, the company reached out to me to tell me there was an alternate script in the few cases of site slowdowns and that they were currently re-vamping the app. And they offered to get us up and running with the new script. I declined the offer, but I appreciate them getting in touch so am changing my rating from 1 to 3 stars.

Mountain Madness Soap Co
Estados Unidos
5 months usando a aplicação
16 de novembro de 2017

We've been innundated with bot spam though our forms, getting worse everyday. I contacted Shopify and they said there was really nothing that could be done - we could pay for a re-CAPTCHA app, but even that wouldn't stop it. Then I found Shop Protector. I had some serious doubts, but thought we'd give it the 14 day trial and see what happened. After setting it up, not a single spam mail!

Aesthetic Content
Estados Unidos
4 days usando a aplicação
28 de julho de 2017

This app is fantastic! My website has been constantly attacked by bots that created fake customer accounts. It started slowly, then increased to 20 to 30 new, fake accounts per day. Shopify gurus suggested that I removed "create customer account" code from page headers, which I did. It slowed down the bot attacks for a few days. Similar result with Captcha in the Shopify template forms. Then, the bot attacks were back. Shopify was helpless, even after escalating my issue to advanced tech support. After searching forums, I found the Ellipsis app. It fixed my problem 100% within minutes of installing it. I highly recommend it to anyone with the bot problem. It works seamlessly behind the scenes, while allowing my customers to keep and create new accounts. I am a very happy Ellipsis customer. Thank you John and the Ellipsis team!

Moto Werk
Estados Unidos
4 days usando a aplicação
15 de setembro de 2018

A good app that does what it says. Easy to install and setup. Recommended for all stores.

https://www.kinkytoy.store

Kinky Toy Store
Canadá
3 days usando a aplicação
15 de junho de 2022

I cannot comment on the effectiveness yet since I just downloaded it, however the customer service is fantastic.

MANSSION
Estados Unidos
2 days usando a aplicação