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i like this app its easy to send messages n communicate with my customer i am very happy using this app
I just installed, let see how it works, as soon I get emails sent to my contact list, will let you know, for the moment I can not choose my subscribers to send them a thank you note. Can I?, let me know, thanks a lot
Dear NHBshop,
Thanks for installing. Our app helps you send a thank you email to customers who subscriber or purchase. The email will be automatically sent based on your config time. You will don't need to send it manually, if you have other issue or feature request please let us know via email win@autoketing.com
Autoketing team
Regards!
I cannot send test emails so I have to use another email and subscribe to our own newsletter to me. And the result is ugly as hell. Too much spacing between paragraphs and it's not mobile-optimized. I need to cancel my subscription ASAP.
Reply to the Dev's Reply: I did not receive an email for support at all!
Thank you for your review. We feel sorry that our app didn't come up to your needs. We have sent you an email for support and more information (in case you wanna cancel paying fee), please check it out!
Your friend,
Autoketing Team.
amazing i love it and keep using it give me great some sort of help guys get this app grow Ur business
great app!
works fine all the time...................................................................................................
Purchased this app but doesn't work too well.
It sends thank-you emails to NON customers (e.g abandoned checkout) which creates a massive confusion with the customer - making them believe they have placed an order when they haven't.
We have received poor reviews on our social media and Google because of this, where customers think we force an order on them.
I have messaged live chat with no response.
We are very sorry for the issue. Currently, our app will send thankyou emails to new email addresses in the email list of Shopify admin.
Please contact us if you have any questions.
Kind regards
I am using this app. to connect with the people who have viewed my website and build my following. I would like to be able to revise the message to suite my communication syle.
Can I have more than one message? A second message would be one to send a Thank You for your purchase.
Dear Beauty Boutique For You,
Thank you for your feedback.
You can adjust the message of the email on your settings. However, it's not impossible to create 2 different messages and the contents of email after subscribing and purchasing need to be the same.
In addition, thanks for your great idea. We will consider improving the app in the future.
If you have any problem, please let us know via email: support@autoketing.com or live chat in dashboard.
Regards,
Autoketing team.
This crap doesn't even work. It really makes you look bad. I've contacted support and nothing has been done. Do NOT download this app.
We are very sorry for the inconvenience. Our support team will support contact you via email to solve the problem. Please sympathize for us.
Best regards
I did't find this app helpful for the most part. There are other apps that offer better features for $0 . Good concept but didnt like the spam email addresses that was showing up in my customer list.