Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 15% recensies zijn 4 sterren
  • 7% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
2 januari 2020

It makes it easier to follow up with customers . Best app to use with Shopify thank you very much. Easy to use

HolistifyHaven
Verenigde Staten
Ongeveer 23 uur gebruiken de app
7 augustus 2019

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Advanzdeals
Verenigde Staten
17 dagen gebruiken de app
Bewerkt 21 juni 2019

i like this app its easy to send messages n communicate with my customer i am very happy using this app

ishopforphone
Verenigde Staten
15 dagen gebruiken de app
20 maart 2019

I just installed, let see how it works, as soon I get emails sent to my contact list, will let you know, for the moment I can not choose my subscribers to send them a thank you note. Can I?, let me know, thanks a lot

NHBshop
Verenigde Staten
13 dagen gebruiken de app
Autoketing heeft geantwoord 20 maart 2019

Dear NHBshop,

Thanks for installing. Our app helps you send a thank you email to customers who subscriber or purchase. The email will be automatically sent based on your config time. You will don't need to send it manually, if you have other issue or feature request please let us know via email win@autoketing.com

Autoketing team
Regards!

Bewerkt 2 juni 2020

I cannot send test emails so I have to use another email and subscribe to our own newsletter to me. And the result is ugly as hell. Too much spacing between paragraphs and it's not mobile-optimized. I need to cancel my subscription ASAP.

Reply to the Dev's Reply: I did not receive an email for support at all!

Ropedt.com
Filipijnen
14 dagen gebruiken de app
Autoketing heeft geantwoord 2 juni 2020

Thank you for your review. We feel sorry that our app didn't come up to your needs. We have sent you an email for support and more information (in case you wanna cancel paying fee), please check it out!

Your friend,
Autoketing Team.

8 juni 2019

amazing i love it and keep using it give me great some sort of help guys get this app grow Ur business

smittera
Canada
9 dagen gebruiken de app
Bewerkt 14 juni 2019

great app!
works fine all the time...................................................................................................

B1PoLaR.
Zweden
5 dagen gebruiken de app
4 april 2020

Purchased this app but doesn't work too well.

It sends thank-you emails to NON customers (e.g abandoned checkout) which creates a massive confusion with the customer - making them believe they have placed an order when they haven't.

We have received poor reviews on our social media and Google because of this, where customers think we force an order on them.

I have messaged live chat with no response.

Munskydd
Zweden
9 dagen gebruiken de app
Autoketing heeft geantwoord 7 april 2020

We are very sorry for the issue. Currently, our app will send thankyou emails to new email addresses in the email list of Shopify admin.
Please contact us if you have any questions.
Kind regards

14 mei 2019

I am using this app. to connect with the people who have viewed my website and build my following. I would like to be able to revise the message to suite my communication syle.
Can I have more than one message? A second message would be one to send a Thank You for your purchase.

Beauty Boutique For You
Verenigde Staten
5 dagen gebruiken de app
Autoketing heeft geantwoord 14 mei 2019

Dear Beauty Boutique For You,

Thank you for your feedback.
You can adjust the message of the email on your settings. However, it's not impossible to create 2 different messages and the contents of email after subscribing and purchasing need to be the same.

In addition, thanks for your great idea. We will consider improving the app in the future.

If you have any problem, please let us know via email: support@autoketing.com or live chat in dashboard.

Regards,
Autoketing team.

23 september 2019

This crap doesn't even work. It really makes you look bad. I've contacted support and nothing has been done. Do NOT download this app.

DudleyDudzz
Verenigde Staten
8 dagen gebruiken de app
Autoketing heeft geantwoord 24 september 2019

We are very sorry for the inconvenience. Our support team will support contact you via email to solve the problem. Please sympathize for us.
Best regards