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We installed this app. Then spoke with their customer support. Their customer support was prompt in their reply. This app is too limited to be of any use to us. It appears designed to send repetitive emails that mostly just double up on the email already send automatically by Shopify, such as when a customer makes an order and receives a notification email of such. Notably: This app can not send a "first order thank you email" with specific text on the first order and a shop's thanks on customers first order, Likewise, this app can not send a "second order thank you email" with specific text on the second order and a shop's thanks on customers buying a second time from the shop. Because it lacks any utility for us, we will be uninstalling. We sincerely hope these app makers learn a little more about what a thank you email is for and build some capability into this app.
Thanks for your feedback. We're sorry that our app doesn't meet your needs. We will try to improve in the next version.
Regards
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pretty good so far looks like a really good handy tool I will get a lot of use out of. Instead of emailing each customer one by one I can have my whole list updated in a few clicks! :)
perfect app works fine every single time ive been using it for a very long time now and it has never dissapoined and the best part is that all emails look official.
theank you great up and it is free. will take any help for new starts up
love it have fun with it fff
Hi Autoketing team. I have a question about free plan. About to amount of 130 free emails. Is it 130 free emails per month? Does it refill in a new month? Or it is 130 free emails forever and can not refill in the new month? Thank you so much!
Thanks for your question.
130 emails don't refill after a new month.
You have only 130 emails to use.
Please contact us if you have any questions.
Regards
I have faith in the relevance of this app to be integrated within my shop. Where its application, i believe will improve customer relations as well as increase my shops relevance towards my customers. This is in my consideration, is very important in building a business. Where overtime will embed a presence of trust and honesty throughout the my current and future customers. This trust and presence is what i hope will be present throughout my use of this app. I expect many things and most importantly happiness and satisfaction towards my customers. Even though by installing this app to only send thank you letters. It's still important in maintaining relations with both parties of the exchange business.
In the end i am satisfied with what my aim is with the use of this app. But i can only hope to gain what i dream and must work towards my en devours in making my shop a success
App was simple to use.. easy to send mass emails to all of my customers... I was very happy to with the app.
Really good App. it works, beautiful and easy to use. got this app to substitute Happy Email, and i just regret not doing it earlier. thank you
Great so far. Emails are given a template you can edit to your needs. So far so good.