
Orderly Emails ‑ Templates App
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The emails dont work with shopify's new workflow system but the company doesn't tell you that. They Misinform you and also tell you they are working on adding that support and then do nothing and take your money.
The customer support is terrible. After trying to contact them about the ETA of the added support they blanked me several time. just not responding. Then they cancelled my subscription without my prior confirmation leaving me completely high and dry with all my email notifications. This company appears to be full of idiots including the owner Bjorn whos only issue was that fact i called one of his staff an idiot for what they had done. Failing to realise the gravity of anything his staff had done prior to cause such an outburst. Avoid the headache avoid this app like the plague. be warned
Thanks for your detailed review! We're glad to hear you like the template designs and ease of editing.
I appreciate your feedback on Shopify’s Marketing Automations. You're absolutely right that templates are currently not compatible with the Shopify Email Marketing app, we’re actively working on making them compatible.
We also understand that manually copying templates is a rail pain, and wish there was a better way. Unfortunately this is a Shopify limitation, that we've been asking them to improve for years, so we're very attentive to any updates they make that could improve it in the future.
Thanks again for your input—it helps us make the app even better! 🚀
Kind regards,
Bjorn Forsberg
Founder - Orderly Emails by FORSBERG+two
This app is very very dangerous we have lost all our orders and clients data
Is looks like a hack to as and to our customers.
Info for anyone reading this: The store never provided any information about loss of data.
The app does not even have access to modify Order information in stores, so it's actually not technically possible either.. never did understand this one :)
This sounds like a great app, but for some reason it's not working for us. I've tried for 2 weeks now.
1 - The template wasn't showing our logo and requested font types, etc
then
2 - Addresses in emails (confirmations) weren't showing properly. Making our customers anxious and us looking bad.
Support - It seems that the support didn't want to acknowledge that the issue was with the app. None of these issues happened prior to installing the app.
Shopify support Tier 2, has confirmed it's the app, but Support just wont help or acknowledge it's an issue or even a POTENTIAL issue with the app.
Poor form.
I bought the Copenhagen - Dark and it doesn't work the worst thing, was that i paid for it, and i don´t know how to fix it and anybody can help me.
Hey there,
We’ve replied to your support message (sent to us at the same time as you posted this review) to get some more information about the issue you are having.
If you reply to that message we’ll be more than happy to help :)
Kind regards,
Bjorn Forsberg
OrderlyEmails by FORSBERG+two
The app was showing a broken page upon first installing and although the templates are okay they are pretty basic. Not to mention you aren't really getting 40+ separate templates as they pitch, you're actually getting 12 templates with color variations of each. The 12 templates themselves are all fairly similar visually to one another. $100 a year for nothing more than to borrow an email template is absolutely outrageous.
EDIT to add my reply to author and remove stars for their dishonesty:
That's total marketing garbage... there are ONLY 12 templates with different colors for those 12. What you're referring to are the DEFAULT EMAILS from Shopify. By default any email sent from Shopify(order confirmation, shipping confirm, etc) goes through the theme template file, aka one of the 12 designs you guys offer. Don't try to deceive others and make it sound like they are getting anything more than that.
That would be the same as selling a hat but trying to tell people it is 365 different hats because it can be worn every day of the year.
Thanks for the feedback and sorry to hear you did not see value in it for your store :)
To clear up one point of confusion:
The app does have 12 email design themes to choose from, but each of those email themes contains 40+ email templates.. one for each email that Shopify supports. So your purchase gives you the theme, which includes 40+ different emails (Order confirmation, shipping confirmation, customer account, POS emails etc.)
This means that a single purchase gives you all of the emails needed for your store, in a matching theme style.
Hope that makes sense. If any other feedback comes up, do feel free to get in contact with our 24/7 support team.
Kind regards,
Bjorn Forsberg
Founder - OrderlyEmails by FORSBERG+two
You have to pay for all the templates...
Make some free templates, and some premium ones so that everyone can use the app.
“I see you sell coffee, but I didn’t find any free ones.
At least make some free and some premium so everyone can have coffee!”
1-star! ;)
On a more serious note though, I'm sorry you found the cost of the app prohibitive. Luckily, Shopify comes with standard designs for all of the emails out of the box, and you can make some minor customisations yourself. See this help article: https://help.shopify.com/en/manual/sell-online/notifications/edit-template#add-a-logo-to-your-email-templates
OrderlyEmails is really built for businesses that want to invest in their brand and customer experience, and costs a one-time fee of $49 for an email theme (24 email templates), with free updates for life.
I'm an independent app developer, so offering free design, development, server costs, and support (the big one) for everyone is just not feasible. I know some giant companies offer free services, but that's so they can make money from you in different ways. That's just not how I want to do business.
Thanks for your understanding, and have a great Friday!
Bjorn Forsberg
OrderlyEmails by FORSBERG+two
Orderly Emails is easy to use and helped us create stylish, branded emails that look professional and match our store perfectly.
I nearly drove myself insane trying to work with Shopify's html code. I found OrderlyEmails and within an hour, every single customer notification was perfect! It is so easy to use. If you can type and copy & paste, you can use this app. :)
Thank you! This review makes my day 🤩 So glad to hear you found OrderlyEmails.
Have a lovely weekend.
All the best,
Sarah / FORSBERG+two
Friendly app able to design my email to make it look more attractive, and matches my branding.
Thanks for the review 😀 I'm glad your emails now match your brand. We'd love to know what made it a 4-star instead of a 5-star experience for you. Please feel free to send any feedback to hello@orderlyemails.com
Kind regards,
Sarah / FORSBERG+two
La app funciona muy bien y es muy fácil de utilizar. El servicio de atención al cliente es rápido y atento. Me gusta mucho todo lo que ofrece esta app
Thank you very much for the lovely review 🤩
Kind Regards,
Sarah / FORSBERG+two
Great app and super helpful support team who responded within minutes and had my request quickly resolved!
Thank you very much for taking the time to leave us a review 😊
Kind Regards,
Sarah / FORSBERG+two
App looks nice and very useful. I do not have a lot of experience when it comes to handling the computer i was just blown away with the great experience.
Thank you for the kind review 🤩 Glad to hear you found the app easy to use. That is a top priority for us .
Kind Regards,
Sarah / FORSBERG+two
Super easy to use and edit. Support team is wonderful! It has really enhanced our notifications and ways to communicate with our customers
Yay, so good to hear. Thanks for taking the time to leave us a review 🤩
Kind Regards,
Sarah / FORSBERG+two
Highly recommend any of Forsberg+two apps. We use all of them and they work together perfectly. Support staff is top notch. Always willing to help. Thanks team!
And thank you for this amazing review and the recommendation 🤩
Kind Regards,
Sarah / FORSBERG+two
Been using OrderlyEmails on multiple stores for years now, and they never let me down. Support is great and always ready to help. Nothing but positive experiences with this crew. 5 stars from me all the way.
Yay! Thanks for using OrderlyEmails on your stores 🤩 And for this kind review, it means a lot.
Best Regards,
Sarah / FORSBERG+two
I use all the apps from this developer. It is very valuable to be able to have branded notifications. Also, their team is very helpful when you have questions or need help. Highly recommended.
Thank you so much for your recommendation and 5-star review 😊
Kind Regards,
Sarah / FORSBERG+two
This is really good App store to customize emails and we have bought it for both of our online stores. We met a problem when purchase the theme for our second store , so messaged their online help, and they understand our question precisely and helped fast. The customer service is fantastic and reply message super fast and offers great help to us. Thanks again.
We're thrilled to hear you use OrderlyEmails for both of your stores, and our team was able to assist you. We're always here to help with any questions you may have. Thank you for your kind review 🙏🏼
Kind Regards,
Sarah / FORSBERG+two
Very nice email templates and clear instructions on how to use it for Shopify. I would definitely recommend this app, especially if you would like professional emails to be sent to customers. Customer service is quick and friendly.
Thank you for taking the time to recommend us and for your 5-star review🤩
Kind Regards,
Sarah / FORSBERG+two
It is a great app, really easy to setup.
Every time you need help, there is an amazing team to assist you.
Music to our ears 🤩 Thank you for taking the time to leave us a review.
Kind Regards,
Sarah / FORSBERG+two
I've used this app in many other ecommerce businesses and I continually seek it out when starting a new business as their templates are just so freaking good!
It's super simple and easy to pick a template, customize the content and install each one in Shopify, all with zero coding required.
If you're looking for visually appealing email templates, this is the app for you!
Flattered to hear that you've been using our templates in multiple businesses and seeking us out when you start a new one 🤩 Thank you for the glowing review 🙏🏼
Happy New Year!
Kind Regards,
Sarah / FORSBERG+two
Customer service was excellent. I had a problem with sending my subscription bill email as a bill payment to my business checking account and Cesar helped me navigate the entire process. So grateful. Thank you so much
We pride ourselves on providing top-notch service and are happy to hear Cesar was able to help you out 🤩 Thank you for the positive review and for using OrderlyEmails 🙏🏼
Kind Regards,
Sarah / FORSBERG+two
Use Oderly emails, Printer Pro and Printer templates from them, Excellent support, excellent applications, do the job extremely well. Customers email confirmation Invoices and packing slips loos now very professional.
Thank you so much for the five stars 🤩
Have a great day!
Kind Regards,
Sarah / FORSBERG+two
This app is one of the best in my opinion. Customer support at a high level, I have not singled out such professionals for a long time. Thanks to your team for such a cool application and for your work! GOOD LUCK TO YOU IN EVERYTHING!!!
Reviews like this make our day ❤️ Thank you!
Kind regards,
Sarah / FORSBERG+two
this application is great, if you want to have professional emails, easy to configure and super pretty, do not hesitate to install it. And the support is great, they respond very quickly and they always make sure to bring you a solution to your problem.
Great to hear you enjoy OrderlyEmails 🤩 Thanks for the review and your kind words about our support team 🙏🏼
Have a great day!
Kind regards,
Sarah / FORSBERG+two
Really easy to set up, very happy with our purchase. And the themes are really beautiful! Thanks for the great work!
You are welcome 😊 Thank YOU for installing our app and for taking the time to leave us a review.
Kind Regards,
Sarah / FORSBERG+two
The email designs have such varieties and all are so amazing, its difficult to one from the lot. Very smooth!
Music to our ears! Thanks for noticing and for taking the time to leave a review :)
Kind Regards,
Sarah / FORSBERG+two
Needed some help with deleting some themes, they helped me within 10 minutes. Also, the emails are very easy to customise so i would recommend this for everyone to use!
We appreciate you taking the time to share your rating with us and recommending OrderlyEmails. It means a lot :)
Kind Regards,
Sarah / FORSBERG+two
If only Shopify automated emails were this easy to customise! This app is fantastic and now all my emails look professional and on brand. Really worth the one off payment. Highly recommended for all Shopify stores.
Your review just made our day! Thank you so much for the review and for recommending OrderlyEmails :)
Kind Regards,
Sarah / FORSBERG+two
Good value for money. This app works well and did a great job of mass maintenance of our Shopify templates. We customised them just the way we wanted.
We are so grateful for your 5-star review. Thanks for sharing your rating with us :)
Kind Regards,
Sarah / FORSBERG+two
Totally worth every penny! After spending hours trying to make the Shopify templates work for me I finally have emails that match my brand the way it should. Don't waste your time like I did. Just get it!
"Don't waste your time like I did. Just get it!" I love it :)
Thank you for the fantastic review, and happy new year!
Kind regards,
Sarah / FORSBERG+two
Super fast and competent support. Also the designs are looking good and are easy to setup. Within 20 Minutes I got a new temp for our brand!
Thank you! We appreciate you taking the time to let us know about your experience. Great to hear it was easy for you to set up, and they now match your brand :)
Kind regards,
Sarah / FORSBERG+two
Easy to install, and we love how customisable it is! Particularly love how we are now able to insert products, collections and coupons into our notification emails.
Blown away by your positive words, we really appreciate the time you took to write a detailed review :)
Kind regards,
Sarah / FORSBERG+two
This app works well and is easy to install. This app does what its claims do and is easy to manage. Customer service is friendly and ready to help. I recommend this app to all. https://www.kinkytoy.store
https://www.kinkytoy.shop
That's great to hear :) Thank you for taking time to update your review.
Kind regards,
Sarah / FORSBERG+two
Very useful app, drag and drop template are very easy to setup. Reactive and friendly support. I recommand it ! Thanks a lot !!
So good to hear you found our app easy to use :) Thanks for taking the time to leave a review.
Kind regards,
Sarah
This app saved us so much time and the level of support provided by the team was brilliant. Highly recommend this app.
I'm so glad you're saving time. I'll definitely pass your kind words on to our support team. Thanks for taking the time to leave a review.
Kind regards,
Sarah / FORSBERG+two
This app is SO amazing. I've used it before and knew I needed this for my new store. It is so easy to use, especially the "magic wand" where it takes the design of your store and align the email design to it - makes my life sooo much easier. Thank you!! Well worth the $49.
Your review is SO amazing! And we're really happy to hear it has made your life easier. Thanks for taking the time to leave a review :)
Kind regards,
Sarah / FORSBERG+two
Really like this app, it's a must have to look more professional and differentiate yourself from other stores using the classic Shopify template. $50 is a steal for what you get. My only feedback: I would like to be able to save sections / blocks to avoid copy and pasting in all my templates, like row of images, contact us verbiage, etc. It's not the end of the world and not worthy of reducing 1 star, but worth considering.
I'm glad you think it's a steal :) And we agree, professional and great-looking emails are a must :) I'll definitely pass your suggestion on to our developers. Thanks for taking the time to leave a review.
Kind regards,
Sarah / FORSBERG+two
Genuinely the easiest app to use on shopify, $49 and it has completely changed our email look and feel.
What an awesome review, thank you! So happy to hear your emails are looking great and it's easy to use :)
Kind regards,
Sarah / FORSBERG+two
I love this app. I'm a developer and I suggest it to many of my clients. I just downloaded it for my own site and the results are BEAUTIFUL. I'm so impressed with how beautiful my email templates are now.
Thanks for leaving a review and suggesting OrderlyEmails to your clients. And happy to hear your emails are looking awesome ;)
Kind regards,
Sarah / FORSBERG+two
Fantastic app! Easy to create clear, presentable looking emails for my customers. I was able to add as much or as little info as I needed. Would be nice if single headings could be altered in size instead of all the headings begin the same size but it's a minor.
Thanks for making life easier :)
I'm so glad it makes your life easier :) I'll definitely pass your suggestion on to our developers. Thanks for taking the time to leave a review.
Kind regards,
Sarah / FORSBERG+two
It's so beautiful I could cry. The klaviyo transactional email templates are hard to use because the variable tags differ. The templates in orderly are easy to use, modern and align well with our brand! For $49, you save a lot of time and hassle, while giving your customers a seamless experience.
We use OrderlyEmails across all our sites, it's always the first app I install - without a doubt 100% worth the one off cost.
my favorite company i like all apps they provide in shopify, im with them since 2019 & they are supporting me to succeed .. than you Jerome & thanx for all the staff behind your great works.
Fantastic app, looks great and very simple to use. The price is also very very reasonable for what the app offers and the customer service is amazing too.
The BEST & Simplest Email APP on Shopify! Stop trying to find other APP's. This is the Deal! Just pay for it once and that's it. It will be yours for life. Other App's require monthly subscriptions which affects your profit. This APP makes clean Email Templates and also has a simple function for translate your Emails with WeGlot, Langify v2, Translation Lab and others. Super Simple, Super Effective.
I enjoy this app because it makes my email marketing to customers look great and professional. Very easy to use and update if necessary.
Love this app! Very easy to use. Everything I needed in one stop. Recommend to all Shopify business owners. <3
I have to say, the templates are perfect and incredibly easy to edit which saves a lot of time. I'd say this one is a must have.
One time price is good and easily to modify everything. However deduct 1 star because the app always get error. Need refresh many times to keep it normal. Luckily all adjustment is auto-saved.
I am so glad to have found this app. Building an e-commerce store is stressful enough as it is, but this has made my life so much easier. Just pay a one time charge for a theme you like, modify and edit your automated emails, and voila! Just need to copy and paste the given code into Shopify's email settings. Not only is it easy and makes your emails look professional, but the code is clean too! Highly recommend.
Wow, what a wonderful review. Thank you! Super happy to hear it made your life easier :)
Kind regards,
Bjorn Forsberg
Founder - OrderlyEmails by FORSBERG+two
Very good app. The templates look very nice and they are all there. The customization is very easy. Only recommend! Also, the customer service does a very good job.
I love OrderlyEmails - In my opinion it's an absolute essential Shopify app and I recommend that it be installed on every Shopify store I work on.
This is my 3rd store to use OrderlyEmails, and it's my third time making it the first app that I download. Seriously can't recommend this app enough. Thank you for building it! Also, side note: Shopify, please acquire/partner with this company so everyone can have these features!
I was a little apprehensive at first but i tried the demo and I paid for the app and I think it makes my website look so much more professional. it allows you to try before you buy well worth the money. just install the app and try it. if you dont like it then you havent lost anything.
What a fantastic App! I am very happy with it. It makes my store more professional.
The translation to Dutch is slow, it could be better. A lot of manual adjustment. I have no problem with that! It is worth 5 stars.
Thank very much for taking the time to leave a review, and glad to hear you like the app :) I'll send you an email to get more info on the Dutch translations that you mentioned, the more we can improve the available translations to reduce manual changes, the better!
Many thanks!
Bjorn Forsberg
Founder - OrderlyEmails by FORSBERG+two
Great app. Really does the job. We can edit using a number of different themes, it's flexible and intuitive and only a one-off fees for the theme.