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Zero support. I have been having some issues while logging in i opened 3 tickets about it and 1 is from 17 days ago still open. The app seems to have a lot of errors and bugs. No solution no help nothing.
Hey DigiverseStore! We had some technical issues during this time and have totally redone our customer service. We now have chat, tours, and helpful articles in our help center. We'd love to invite you to try emarketing again.
So called the best marketing app. Only in their dreams. Support replies once a month! Internal server error lasts from Easter and will be solved probably by the new year
Hello Rottweilers Shop,
Thanks for your feedback. We can only apologize at this point and have pointed this out to our support team to ensure that nothing like this will happen again.
In the meantime a lot has changed in our app and we would be very happy about a second chance.
With kind regards,
Your emarketing team
Downloaded with low expectations - have used the Google Shopping app before and it was really annoying & took forever to setup. This one is better - setup took me about 15 min and my products were approved within Google's 24 hr period. Make sure you pick the right option between new or old google ads account during the signup! The competitor check alone is a good reason to use it - it'd be cool if there was an option to see more competitors though
Hello, Brookstone Goods,
We are very happy that our tool could help you so well!
With emarketing it is easier to start and manage Google Shopping campaigns. We also recommend you to run a Facebook/Instagram campaign via emarketing, because the two campaign types together are an excellent way to advertise your shop!
Lately, you can also view multiple competitors and which platforms they use for their advertising.
Best regards,
Your emarketing team!
Asked for "Help" during the middle of the day. Bot said wait an hour, waited almost two. No Help.
I used their product when I already had everything uploaded into my Google Ads account. It broke everything. I am now starting from scratch with 0 help after their product screwed everything up.
DO NOT USE THIS APP.
A complete waste of a day for me. I'll send an invoice when I finally fix everything.