Emotive: SMS Marketing

Emotive offers many usual features on the app, but what I love more is the excellent customer service from all depts. I'm a newbie and got lost in the many features. My account manager Jessica is patient, knowledgeable, and worked with me to tailor the usage to my needs. Colbi has been amazing with tech support and I'm also looking forward to working with a designated copywriter for all future messages.

The best SMS platform for anyone looking to start or build their SMS marketing. We love being able to meet with someone monthly or whenever we need to go over campaigns, what to try to increase engagement, follow up on specialty sales, and so much more. Easy to use and the one-on-one assistance has been amazing for helping us grow. 100% would recommend.

Love using this app for our SMS marketing needs as an e-commerce business in the health and wellness space.

Emotive has been a great asset for us to run our SMS marketing campaigns. Our Success Manager has been very proactive and helpful, providing us quick solutions when we have issues and consistently sending us ideas for campaigns.

Emotive is simple to use as this has allowed us to reach out customers in a more direct manner which has resulted in constant conversion for our brand. The support staff is also great!

SMS made human and easy. This team has a way of being swift, friendly and accommodating. Emotive is always improving its platform/services by listening to the ones that use it on a daily basis. Using Emotive has been both a huge revenue tool and communication tool for us. Sales, delivery follow ups and product launches are just a few of the many ways we have seen success in the use of emotive. No plans on moving away from them any time soon!

After fumbling around with another SMS marketing SaaS, as well as Klaviyo's own SMS program, I was decided to give Emotive a try. Starting with what was a to-the-point, no b.s. tour of the product with Christian F. right through a painless integration and onboarding with Brian Honick. The product simply works. The dedicated help from Brian and the entire team really sets this platform apart from the others. I wish every app and SaaS was this elegant and full of professionals like Emotive. Already seeing positive ROI and SMS growth after just 45 days. Couldn't be more pleased.

We really love using Emotive. It makes SMS marketing super seamless.
Their support and onboarding team is fantastic, they are extremely helpful in ensuring your team is taking full advantage of all of the features to maximize ROI.

Emotive is definitely one of the better SMS platforms we've used (and we've used quite a few). The dashboard has a great layout, and it has all of the features we need to launch successful campaigns. The pre-built flows are super good on their own and easy to customize to your brands needs.

So far everything has been great, but the only feature I would like to see is a cost calculator to show the estimated cost for the campaign before it has been sent.

Emotive has been a great hands-on tool that continues to provide our store with the sms results we want to see. The tech integrations have been seamless and timely. My only complaint is that there seem to be a lot of missing features that would be nice to have, but the team is very quick to offer alternative solutions and work on product updates.

I would definitely recommend Emotive. We find it a useful tool and we're very happy that we work with Emotive. Our CSM is the BEST. She's literally the best CSM we've ever had - across every platform we use. It's easy and user friendly. 10/10