Avaliações (97)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 11% das classificações são de 1 estrelas
25 de abril de 2023

Emotive is an excellent SMS partner. They provide consistent, excellent support, resources, content ideas, copywriting, GIFs, and more. Our CSM reaches out very regularly, makes himself available to us, and goes above and beyond. Our experience with Emotive is night and day compared to our old provider, Opt It. The cost and terms are more than reasonable. I highly recommend this company!

MFT Stamps
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Emotive 11 de julho de 2024

Thanks for the fantastic feedback. We're thrilled to hear that you've had such a positive experience with Emotive and that our team has provided excellent support and resources. It's great to know that our CSM has been so available and helpful. We appreciate your high recommendation and are glad to be your SMS partner. 😊

3 de maio de 2023

Very satisfied with Emotive! Our rep, Michelle, is a pleasure to work with. The platform is easy to use and it's been a game changer for us.

The Shoe Fairy
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Emotive 11 de julho de 2024

Glad to hear that Michelle has been a pleasure to work with and that the platform has been a game-changer for you. Your satisfaction means a lot to us. Thanks for being with Emotive!

8 de junho de 2023

10/10 Emotive is an excellent platform. It is user friendly and has opened up a whole new avenue of marketing for our brands. Jessica and the team are a joy to work with and have been so helpful in offering assistance during transitions, helping with copy, and sending ideas for campaigns. Would highly recommend this platform for anyone looking to start SMS marketing.

A Makers' Studio Store
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Emotive 11 de julho de 2024

Thanks for this amazing feedback! We're delighted to hear that Emotive has opened up new marketing avenues for your brands and that Jessica and the team have been so helpful. Your high recommendation means a lot to us. Thanks for choosing Emotive for your SMS marketing. 😊

30 de dezembro de 2022

Emotive checks all boxes:
- Great features
- Delivers quantifiable results
- awesome client support
Our CSM never fails to make each sync-up session worthwhile. He provides different strategy ideas in both Experiences and broadcasts. I'm a fan!

Del Mar Laboratories
Estados Unidos
Almost 2 years usando a aplicação
20 de dezembro de 2022

I have been with emotive when they first started out. I was not familiar with text marketing and wasn't sure how effective it would be, but for the price I was willing to try out and I've been with them for over a year so I am glad I went with them. Communication with them has always been prompt and reliable. My favorite aspect is they send me ideas of what I should send as texts to customers so I'm not left wondering what would be a good thing to send out. I will be sure to use Emotive with every business I start.

Venatos
Estados Unidos
Almost 2 years usando a aplicação
2 de novembro de 2022

Emotive has been an important part of our eCommerce stack. Their knowledge of how to best utilize SMS to increase traffic and conversions has been invaluable. They have been involved in every step of the process from onboarding to how to best utilize their broadcasts and experiences. We have truly had a partner in the entire process and we look forward to working with them for many years.

GladGirl
Estados Unidos
Almost 2 years usando a aplicação
12 de outubro de 2022

We have been with Emotive for a couple of years now and have had a great experience. Their white glove service is exceptional. Michelle is always checking in and making sure we have everything we need and Lindsay is a creative rockstar.

Clutch
Estados Unidos
Almost 2 years usando a aplicação
30 de janeiro de 2023

Easy to install, quick results, and fantastic customer service! I highly recommend Emotive to any business looking to start and/or scale its SMS marketing.

KBosh
Estados Unidos
Almost 2 years usando a aplicação
14 de novembro de 2022

One of the best SMS platform we used. The customer service is awesome. the agent give us full advices from the setting up the flow to the marketing material. It comes with all the features of SMS marketing needs. With thousands of templates provided, we can easily target customers on every level of the channel.
Besides that, it provide a powerful data report help us monitor the performance and optimize the campaign.
The only con I can think of is the price. But it will justify itself at last. Overall I highly recommend you check it out

Hauslane
Estados Unidos
Over 1 year usando a aplicação
22 de novembro de 2022

The training the Emotive team gave us was incredible and very informative. We are able to navigate the different areas we use easily and quickly, while seeing results immediately.

Sun Potion
Estados Unidos
Over 1 year usando a aplicação