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Emotive checks all boxes:
- Great features
- Delivers quantifiable results
- awesome client support
Our CSM never fails to make each sync-up session worthwhile. He provides different strategy ideas in both Experiences and broadcasts. I'm a fan!
I have been with emotive when they first started out. I was not familiar with text marketing and wasn't sure how effective it would be, but for the price I was willing to try out and I've been with them for over a year so I am glad I went with them. Communication with them has always been prompt and reliable. My favorite aspect is they send me ideas of what I should send as texts to customers so I'm not left wondering what would be a good thing to send out. I will be sure to use Emotive with every business I start.
Emotive has been an important part of our eCommerce stack. Their knowledge of how to best utilize SMS to increase traffic and conversions has been invaluable. They have been involved in every step of the process from onboarding to how to best utilize their broadcasts and experiences. We have truly had a partner in the entire process and we look forward to working with them for many years.
We have been with Emotive for a couple of years now and have had a great experience. Their white glove service is exceptional. Michelle is always checking in and making sure we have everything we need and Lindsay is a creative rockstar.
Easy to install, quick results, and fantastic customer service! I highly recommend Emotive to any business looking to start and/or scale its SMS marketing.
One of the best SMS platform we used. The customer service is awesome. the agent give us full advices from the setting up the flow to the marketing material. It comes with all the features of SMS marketing needs. With thousands of templates provided, we can easily target customers on every level of the channel.
Besides that, it provide a powerful data report help us monitor the performance and optimize the campaign.
The only con I can think of is the price. But it will justify itself at last. Overall I highly recommend you check it out
Emotive offers many usual features on the app, but what I love more is the excellent customer service from all depts. I'm a newbie and got lost in the many features. My account manager Jessica is patient, knowledgeable, and worked with me to tailor the usage to my needs. Colbi has been amazing with tech support and I'm also looking forward to working with a designated copywriter for all future messages.
The best SMS platform for anyone looking to start or build their SMS marketing. We love being able to meet with someone monthly or whenever we need to go over campaigns, what to try to increase engagement, follow up on specialty sales, and so much more. Easy to use and the one-on-one assistance has been amazing for helping us grow. 100% would recommend.
Love using this app for our SMS marketing needs as an e-commerce business in the health and wellness space.
Emotive has been a great asset for us to run our SMS marketing campaigns. Our Success Manager has been very proactive and helpful, providing us quick solutions when we have issues and consistently sending us ideas for campaigns.