レビュー (104)

総合評価
4.9
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
編集日:2019年6月19日

My initial review was left Jan 2019, I have updated it on June 2019.

Developers have offered to help with bulk pay although it's another time consuming process and not readily available to every Enlistly customer as it should be. I'm still not able to bulk pay but will note they provided additional options beyond what's on the platform.

I unfortunately still have one major gripe which prevents this system from being beneficial to me. I'm quite angry at myself for choosing Enlistly and not dumping them when I had fewer affiliates, and equally angry at Enlistly for stringing me along saying they'll implement this basic feature that all their competitors have "soon".

A new affiliate can sign up and tell you what coupon code they want. You have to manually make that coupon code, then assign it to the referral on a separate section of the platform. Other similar apps create the code automatically. This may not sound like much until you've done it 100+ times and stop looking at applications because it takes too long to create coupons only to see if maybe they'll generate sales.

I now have too many affiliates to switch to a better alternative than Enlistly without it being a nightmare. I've asked for 7 months to please be able to automatically create the coupon code the affiliate requests, and I've been strung along saying it would be available soon. I've sent a follow up every month since the initial request and haven't gotten a reply in the past 4 months.

Please do as much research as you can before choosing an affiliate service. Once you're locked in with many affiliates, it becomes a nightmare to switch. I would not recommend this one until they offer automatic coupon code assignment.

BIRD E-JUICE
アメリカ合衆国
アプリの使用期間:3年弱
Brio Commerceが返信しました 2019年4月24日

Hi there!

We appreciate your updated feedback and understand your frustrations regarding the bulk pay process and the delayed implementation of the automatic coupon code assignment feature. We sincerely apologize for any inconvenience caused and assure you that your concerns are being taken seriously.

Regarding your concern, we don't have automatic coupon code assignment for the moment but bulk payment is available through paypal (mass payout through CSV).

If there's anything specific you'd like to discuss or if you have further suggestions, please feel free to reach out to our support team at support@enlistly.com. We value your feedback and are dedicated to enhancing your experience with Enlistly.

Thank you for your understanding.

Regards,
Ivy

編集日:2018年4月11日

I have not received responses to my queries.

Floracurl
イギリス
アプリの使用期間:12ヶ月
Brio Commerceが返信しました 2024年1月17日

Hello!

We sincerely apologize for any delay in responding to your queries. Your concerns are important to us, and we're committed to addressing them promptly.

To assist you better, could you please provide more details about your queries or reach out to our support team at support@enlistly.com? We'll make it a priority to ensure your questions are answered and any issues are resolved.

Thank you for your understanding, and we appreciate the opportunity to assist you.

Thank you!

- Ivy

2018年10月6日

didnt work after support took awhile to reply me, then the next reply didnt came despite multiple requesting for help thru email.

Tiny Rabbit Hole
シンガポール
アプリの使用期間:7日
Brio Commerceが返信しました 2024年1月18日

Hi there.

I'm sorry to hear about the challenges you've faced with our support and the functionality of our app. This is not the level of service we aspire to provide. Your experience is important to us, and we're committed to resolving any issues promptly. I'll ensure that your concerns are escalated to the relevant team for immediate attention. If there's any specific information you can provide, it would greatly assist us in addressing your situation.

Thank you for bringing this to our attention, and we appreciate your patience.

- Ivy