Inkedjoy ‑ Print On Demand

Great customer service

Don't be fooled by all the 5-star reviews you see on Shopify (or Trustpilot).

I don't know how they managed to get them, but based on my experience, I highly doubt they are legitimate.

Basically, if you have a problem with your orders (processing time, for example), you'll find the service to be completely mediocre.

Orders waiting to be processed for a month (in the middle of the Christmas season... help!)
The person who is supposed to be my account manager doesn't respond to my numerous messages. And the other person in customer service only knows how to give you generic answers (it's being processed, it's in progress... same answer after several messages), which don't help you deal with your customers' frustration.

Getting a refund is a real battle.

I'm trying products made directly in the US to see if they are treated better than those from China.

PS: the quality is okay... nothing more.

It is always a pleasure working with Wendy at Inkedjoy, as well as with Inkedjoy as a company itself. They have a wide selection of quality products and we have never experienced print quality issues like we have had with other POD manufacturers. We at thegrumpycookies.com are happy with this partnership and have recommended Inkedjoy to others.

I’ve been using Inkedjoy for my Shopify and Ebay store, and it’s been awesome so far. The setup was super easy, product quality is great, and their shipping is quicker than I expected. The design tools are simple to use, and customer support actually helps when needed. Overall, it’s a really solid choice for anyone doing print‑on‑demand

Simple and reliable print on demand solution with easy Shopify integration, good product customization options, and consistent fulfillment, though production times can vary.

I’m Maria from The Batty Store, and I want to thank Wendy from Inkedjoy for her amazing job!
She responded my questions quickly, explained in detail how my order is made, checked the order status, and provided tracking number right away. So very smooth clear communication!
Wendy from Inkedjoy support, reliability make managing my store so much easier, and Inkedjoy is very convenient to work with with my POD business! Good luck us all! And Thank you!

Inkedjoy is such a great app! It’s super easy to use and makes customizing and selling products so simple. I love how smooth the design process is — everything syncs perfectly with my store, and the quality of the prints is awesome. Since I started using Inkedjoy, managing my shop and getting new designs out there has been way faster. Definitely one of my favorite tools for my business!

Muy mala experiencia con esta plataforma. Hicimos un pedido de prueba de varios modelos de zapatillas deportivas diseñados para nuestra marca. Al margen de que la calidad de los materiales no son los mejores (las imágenes virtuales mienten), las impresiones estaban mal ubicadas, con logotipos impresos del revés, incluso, y otros pegados a las suelas, cuando en el diseño no estaban así. Y baja calidad de impresión en otros, con letras que no se leen bien. La respuesta fue que el proveedor lo hace así y que el error fue nuestro porque elegimos un modelo de espejo, algo que no especifican bien en la web y no queda nada claro. Se han lavado las manos y tras un gasto de más de 150 euros en la prueba, nos ofrecen 5 euros para próximas compras. Si inkedjoy pretende competir así con otras compañías en el mercado POD van por mal camino. Mala experiencia que no sé volverá a repetir.

Large selection of products. The printing is excellent. Integration with shopify is easy and fast. Branding opportunity. Customer service excellent. If they are not online they always follow up via email. If there is one thing I hope they can improve is the sewing bit as sometimes missing stitches and hanging threads can be seen. Quality check before sending can help all this. This will help us to ensure quality is guaranteed when products are being send to our customers. Besides that they are really lovely people willing to help.

Great customer service! Wendy responded promptly, and they do their best to solve any problems. I would have given 5 stars, but unfortunately, their fonts are basic, and there is not much to choose from compared to Canva. They should add more on-demand materials. Otherwise, great company.