EPROLO‑Dropshipping & Branding

I am really happy with Eprolo they have fast customer service. They have fast shipment. So if ur a beginner and want a a fast shipment, Eprolo is the best. ( I don't use Aliexpress anymore)

I recommended this App ,User friendly and reliable app, with great and fast shipping service to US(5-8 days)

I use this app and it is fantastic. Customer support is excellent and it is much better than any other of the other competitors. Would definitely recommend. Thank you very much

Amazing app, I would recommend to everyone. Great shipping options and easy price set up. The products are easy to find. The process of syncing to our shop simple.

Eprolo is the go to for easy dropshipping on AliExpress and other dropshipping partners. Plus, their customer service rep, Eve is very fast on responding

I am new to drop shipping, but have done a lot of research prior. I loved the fact that Eprolo offers a much quicker alternative to shipping Ali products through their personal Express Courier with average pricing only being between $3-$8 for shipping within 5-7 business days vs telling a client they have to wait over a month to receive their product.

I have been using this app for 2 weeks, but so far the customer service has been more then helpful and responsive regarding every detailed question and concern. Also please keep in mind, the immediate support/livechat is usually going to be easiest well after midnight depending on your time zone, which some people forget to factor in. However it works perfect for my unusual sleep schedule.

I've still been trying to tweak a few things on my website, but should be up and running by tomorrow. Once I start getting orders in, I will update my review on transition process,, but felt the need to let other new shop owners know my experience and the level of assistance they have provided me with unlike other apps that I needed to disconnect from.

I use Eprolo, in my online store, it's easy to use, good shipping time, and great customer support.

Just fantastic!

I received 3 order , the courries lost 3 products on 5 in my first order(It's not fault of eprolo),fortunately the customer service is available ever in the morning( china time) to help you. I received the full refund immediately for the lost items. The app is easy to use and good. Just one things to be 5 stars, the processing order it's too slowly. In the faw it's wrote 2-3 days but i wait ever 5 days, 2 days of delay for the processing order are really important. For the rest is an amazing app

I am writing this a fellow seller to let anyone considering using this App to not do so. Entrusting my business to this APP, the products and shipping has been more than detrimental to my business and its reputation. I am unsure how I will truly recover from all of Eprolo's lapses. I trusted this APP for several reasons. I trusted that if Shopify offered it...then it was reputable. I regret not reading the reviews which is why I am truly taking the time to place this here for all to see and know. Please do not let this happen to you. Although the APP is wonderfully created and looks so very promising, please don't be fooled like I have been. The shipping times are horrendous, US expressing shipping truly is not available. You will not be informed of this until after you have placed the order, paid for express shipping and inquire as to why this order has yet to ship. Only then, will you be informed that they cannot ship your product expeditiously. You will be stuck with explaining to your customers, repeatedly apologizing and refunding more often than not. The tracking numbers they provide really lead to nowhere traceable. If it does finally show anything it will still say processing and the order is being prepared to be shipped. I will be transparent and tell you that out of 100 plus order only 2 people (that I can tell thus far) have received any items. One of those I had to fully refund, because the item they ordered came worn, tattered and stained. They stated that it literally looked used (baby anti roll pillow). When reaching out the company about concerns they or either non-responsive of half responsive and never fully address your issue. The use of this App has been a customer service nightmare for me. I am constantly met with inquiries about where the orders are, refund request, or tracking updates to which it is very difficult to provide because again the tracking does not lead anywhere. If I could give "zero" stars I would. I want you all to know about this. If you care about your business reputation (which I know we all do) be mindful of this app. We work hard to build our business, reputations and brands. We do not deserve to entrust a company such as this with our reputation only for promises to go unfulfilled. The only thing I can hope for at this point is that my service recovery works with my customers in an attempt to rebuild. This has truly cost me much more than money... Please learn from my experience and save yourself the head and heart ache. I am happy to show anyone all of my initiated refunds, complaints, etc... to help anyone that may need it...I truly hope this helps someone who is freshly starting out. Avoid this pitfall. I wish you all the very best.