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Update: 9/21/20 Been working with Eprolo for almost a year now and their service is extremely good. Their communication is easy and no hassel. They update me on delays and availability. The only thing I would love improved is when items on your shop are no longer available, that it would be updated on our store. This is something that might be too hard to do, so I just once in awhile check to make sure the item is available so I won't lose out on sales.
I haven't sold anything yet but I've been testing their service by buying samples and the service is great. The customer service is great too being able to talk over skype makes things really easy for me. Only problem I have is their search engine isn't that great. Hopefully it improves over time.
Really love the app. We found great products with a wide range of categories. Love the fast shipping option 5 - 8 days branded invoices and packaging.
I love this app & recommend it to everyone who is facing a long shipping issue with Aliexpress. I was searching for an Aliexpress alternative & found Eprolo. Shipping time is far better than Aliexpress (8-15 Days) The best part is no minimum orders & completely free. I have contacted other apps but some need at least 10 orders per day, some need at least 100 orders per month & some even need at least 100 orders per day. No one can get that much older when they start. I am also not getting such orders. I am getting 10 to 20 orders per month, cause I am just starting. All other apps denied working with me. Everyone is looking for the big fish, but not Eprolo, it is really the best app. I don't even have to contact them. I have just installed the app from the Shopify app store & that's it. When I get one order after installing eprolo I have contacted them about how to sync my order & got their reply immediately. The process is super easy. Whatever product you are selling don't worry, they will find the product & fulfill your order for you. They have great customer support. Thank You So Much Eprolo, you are doing great.
So far it's been great and it is getting better everyday. Customer service is great and very helpful. Not every product has express shipping but most do. I see some extra shipping now because of covid but hopefully it will change.
As a beginner, i need this type of app, easy to use, complete discriptions and pictures, straight forward and fast pushed up to store make my store look more professionals. Thanks you for your free app for all of us.
Eprolo has been a reliable platform for my dropshipping business, but what really sets it apart is the customer service. Specifically, Yang has been a phenomenal agent who is always quick to respond and resolve any issues I may have. Her helpfulness and dedication are unparalleled, and she's a major reason why I continue to work with Eprolo. If you get the chance to work with her, consider yourself lucky!
Great products & excellent customer service. Their response times are good, and they assist in fluent english.
Great app!!! Have been using it for a long time, even through pandemic times and it always does a great job. I highly recommend it! Would love to see it open a warehouse in the US soon. Bella responds to all enquiries promptly and kindly.
I like Epprolo. It does have its little problems from time to time. If you have a good account manager who helps is a plus. Most issues get sorted quickly.
Muy bueno