Arvostelut (36)
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Great rates with a great customer service. We had always someone to talk to to whenever we get any issue with shipping and they go above and beyond to help us get things right.
Great app that integrates my site to my stock at EShipper without me touching a thing. I am really happy with how EShipper is trying to make the lives of their clients easier.
Thanks Ahmad and team for all your help.
Having amazing rates is just a bonus. What really sets them apart is the incredible customer service! Irene, Amanda and Alex are absolutely amazing and always go above and beyond to help in any way they can. I would recommend them over and over again.
Best shipping rates we've seen so far! Tentative staff, especially our account manager, Zahera! She and her team are always available to communicate and address any issues, and they go above and beyond to help our business.
I would recommend e-shipper. The ease for us and our customers is wonderful. I'm still figuring out a few bugs but I am working with Maui Malonzo in tech support who is so responsive, well informed and always follows up - which is great. And Komal Puri my rep who calls me back at all hours!
The information migrates quite well from Shopify to the e-shipper site but some fields are frustrating. It will auto-populate incorrect info so I'm hoping they get this fixed.
But overall very happy.
Easy to set up, great rates and excellent service. I was able to download the app and start shipping the same day. Within 24 hours, a dedicated rep phoned me to on board and get me started.
eShipper is a great platform for discounted shipping rates. It connects easily with Shopify and pulls in orders onto their platform and labels created with a few clicks. I've got 30-40% lower rates than the Shopify shipping rates and the best thing is you are not limited to Canada Post. You save time and money with eShipper.
eShipper has done a phenomenal job by going above beyond to meet the needs of our organization. Friendly staff, great customer service, great platform and cheap shipping made working with them a wonderful experience. I would highly recommend them.
Stay Away, Nothing but problems out of the gate. App didn't work properly, unable to show customer info, and Nothing but issues. I managed to ship a few packages and was double-billed for one. Then apparently there were some system issues and incorrect shipment details were displayed, eshipper tried to charge me an additional $576 due to their system error. Still dealing with customer service to refund over a dozen additional charges that were not authorized. What a nightmare.
We made a significant move to eShipper the week prior to BFCM, and despite a few hiccups in the early days (volume related) their customer service has been outstanding. Now that shipping has settled back into the "norms" we are seeing strong execution and support.
There is much to accomplish yet, and we are adding shipments to extend our relationship, but I feel the team at eShipper is supportive of our vision.