eShipper , 35 recensioni
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In base alla valutazione
We have had the best time working with eshipper! They are such a professional company with incredible people working there. I love how they can help us with everything from better shipping rates, to picking and packing, to helping us with our Amazon store front (shoutout Blair & Jack from AMZ prep!) our account manager Ahmed Sabah has been amazing at helping us navigate all these different services and help to tailor things to help support our small business.
We love eshipper and will be long term customers!
- Lauren
BUZZD Nutrition
Good pricing. Unfortunately their accounting business model does not work with our actual business model.
We are sorry to hear that you had to deal with several shipping adjustments (additional fees) and understand how frustrating it must be for you. We try our level best to make sure no customer has to go through this but carrier-related adjustments are unfortunately not in our control. As discussed with you earlier, although most of these charges were carrier related & valid, we have refunded several of these payments as we truly value your business and empathize with your situation. Our teams have been constantly working with you to rectify all the issues you have found in your audit report. Please know that your Account Manager as well as our Escalations team continue to be highly involved in the entire process with the carriers as well. We’d greatly appreciate the opportunity to resolve all your issues and hence have requested for a call with you involving our senior management. We are confident to work out a resolution for you with your cooperation.
I had some communication and trust issues with the assigned young and fearless "account manager", but Imtiaz (his boss) was involved in the case immediately and resolved it professionally and respectfully.
Honestly, it is a good platform. We've worked with more than 5 similar shipping service providers and eShipper is one of the best for seamless integration with Shopify. The most competitive pricing that we've noticed are UPS and DHL in many cases, and even Purolator once in a while.
Overall I would recommend the service. It's definitely worth trying.
Such a shame that it could have been a 5-star.
I used the eshipper app with their fulfilment service and it works beautifully. Dushant the account manager helped us with everything not to mention their fulfilment services are the best prices available as well as the discounted shipping rates through the app. everything working beautifully.
I love being able to show my customers carrier-calculated rates and I think it has increased sales. The rates are accurate so customers are not being overcharged or undercharged. With previous apps I've often had to make up the difference because they were not charged the right amount.
Its been a month we are using eShipper to fulfill our order for USA and Canada, during the initial setup we have many problems, because we were not familiar with this new setup, but the most excellent thing about eShipper is the team they are very efficient and responsible, whenever we need assistance they are always provide assistance in responsive way. They help me setup our eShipper and provide solution to our each and every query
I use eShipper to ship parcels almost daily. It's worked very well for me and their support is great - I always get a fast response from Syed. Their UPS rates are the best I've found.
Great rates with a great customer service. We had always someone to talk to to whenever we get any issue with shipping and they go above and beyond to help us get things right.
Great app that integrates my site to my stock at EShipper without me touching a thing. I am really happy with how EShipper is trying to make the lives of their clients easier.
Thanks Ahmad and team for all your help.
Having amazing rates is just a bonus. What really sets them apart is the incredible customer service! Irene, Amanda and Alex are absolutely amazing and always go above and beyond to help in any way they can. I would recommend them over and over again.