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I love being able to show my customers carrier-calculated rates and I think it has increased sales. The rates are accurate so customers are not being overcharged or undercharged. With previous apps I've often had to make up the difference because they were not charged the right amount.
Its been a month we are using eShipper to fulfill our order for USA and Canada, during the initial setup we have many problems, because we were not familiar with this new setup, but the most excellent thing about eShipper is the team they are very efficient and responsible, whenever we need assistance they are always provide assistance in responsive way. They help me setup our eShipper and provide solution to our each and every query
I use eShipper to ship parcels almost daily. It's worked very well for me and their support is great - I always get a fast response from Syed. Their UPS rates are the best I've found.
Great app that integrates my site to my stock at EShipper without me touching a thing. I am really happy with how EShipper is trying to make the lives of their clients easier.
Thanks Ahmad and team for all your help.
Having amazing rates is just a bonus. What really sets them apart is the incredible customer service! Irene, Amanda and Alex are absolutely amazing and always go above and beyond to help in any way they can. I would recommend them over and over again.
I would recommend e-shipper. The ease for us and our customers is wonderful. I'm still figuring out a few bugs but I am working with Maui Malonzo in tech support who is so responsive, well informed and always follows up - which is great. And Komal Puri my rep who calls me back at all hours!
The information migrates quite well from Shopify to the e-shipper site but some fields are frustrating. It will auto-populate incorrect info so I'm hoping they get this fixed.
But overall very happy.
Easy to set up, great rates and excellent service. I was able to download the app and start shipping the same day. Within 24 hours, a dedicated rep phoned me to on board and get me started.
eShipper is a great platform for discounted shipping rates. It connects easily with Shopify and pulls in orders onto their platform and labels created with a few clicks. I've got 30-40% lower rates than the Shopify shipping rates and the best thing is you are not limited to Canada Post. You save time and money with eShipper.
eShipper has done a phenomenal job by going above beyond to meet the needs of our organization. Friendly staff, great customer service, great platform and cheap shipping made working with them a wonderful experience. I would highly recommend them.
Stay Away, Nothing but problems out of the gate. App didn't work properly, unable to show customer info, and Nothing but issues. I managed to ship a few packages and was double-billed for one. Then apparently there were some system issues and incorrect shipment details were displayed, eshipper tried to charge me an additional $576 due to their system error. Still dealing with customer service to refund over a dozen additional charges that were not authorized. What a nightmare.