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We use this app for fulfillment and shipping and get much better rates than Shopify plan shipping rates. The team is fast and great to work with. We highly recommend eShipper!
E-shipper has been a game changer for us! The cheapest shipping rates (Canada Post, UPS and Purolator) out there and their team is a JOY to work with. Their API also makes it really easy to buy postage since it removes all of the manual data entry and auto sends tracking numbers into Shopify. Can't imagine running our business without it!
We have been using eShippers to fulfill our Canadian orders for the past 6 months (out of their Toronto warehouse). They have been absolutely superb to work with! We have used other 3PLs and eShippers are far-and-above easier to work with and more nimble than others we have used. All of our orders are shipped on time and we get accurate and current tracking and related info immediately. The team is very responsive and they even went above and beyond to help us troubleshoot issues the few times they occurred (issues not caused by them). I would highly recommend eShippers, and we look forward to continuing to use them.
We have had the best time working with eshipper! They are such a professional company with incredible people working there. I love how they can help us with everything from better shipping rates, to picking and packing, to helping us with our Amazon store front (shoutout Blair & Jack from AMZ prep!) our account manager Ahmed Sabah has been amazing at helping us navigate all these different services and help to tailor things to help support our small business.
We love eshipper and will be long term customers!
- Lauren
BUZZD Nutrition
Good pricing. Unfortunately their accounting business model does not work with our actual business model.
We are sorry to hear that you had to deal with several shipping adjustments (additional fees) and understand how frustrating it must be for you. We try our level best to make sure no customer has to go through this but carrier-related adjustments are unfortunately not in our control. As discussed with you earlier, although most of these charges were carrier related & valid, we have refunded several of these payments as we truly value your business and empathize with your situation. Our teams have been constantly working with you to rectify all the issues you have found in your audit report. Please know that your Account Manager as well as our Escalations team continue to be highly involved in the entire process with the carriers as well. We’d greatly appreciate the opportunity to resolve all your issues and hence have requested for a call with you involving our senior management. We are confident to work out a resolution for you with your cooperation.
I had some communication and trust issues with the assigned young and fearless "account manager", but Imtiaz (his boss) was involved in the case immediately and resolved it professionally and respectfully.
Honestly, it is a good platform. We've worked with more than 5 similar shipping service providers and eShipper is one of the best for seamless integration with Shopify. The most competitive pricing that we've noticed are UPS and DHL in many cases, and even Purolator once in a while.
Overall I would recommend the service. It's definitely worth trying.
Such a shame that it could have been a 5-star.
I used the eshipper app with their fulfilment service and it works beautifully. Dushant the account manager helped us with everything not to mention their fulfilment services are the best prices available as well as the discounted shipping rates through the app. everything working beautifully.
I love being able to show my customers carrier-calculated rates and I think it has increased sales. The rates are accurate so customers are not being overcharged or undercharged. With previous apps I've often had to make up the difference because they were not charged the right amount.
Its been a month we are using eShipper to fulfill our order for USA and Canada, during the initial setup we have many problems, because we were not familiar with this new setup, but the most excellent thing about eShipper is the team they are very efficient and responsible, whenever we need assistance they are always provide assistance in responsive way. They help me setup our eShipper and provide solution to our each and every query
I use eShipper to ship parcels almost daily. It's worked very well for me and their support is great - I always get a fast response from Syed. Their UPS rates are the best I've found.