eShipper , 35 avaliações

Avaliação geral
4,6
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 6% das classificações são de 3 estrelas
  • 6% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
9 de abril de 2021

Best shipping rates we've seen so far! Tentative staff, especially our account manager, Zahera! She and her team are always available to communicate and address any issues, and they go above and beyond to help our business.

Dough Parlour
Canadá
7 months usando a aplicação
6 de março de 2023

I would recommend e-shipper. The ease for us and our customers is wonderful. I'm still figuring out a few bugs but I am working with Maui Malonzo in tech support who is so responsive, well informed and always follows up - which is great. And Komal Puri my rep who calls me back at all hours!

The information migrates quite well from Shopify to the e-shipper site but some fields are frustrating. It will auto-populate incorrect info so I'm hoping they get this fixed.

But overall very happy.

DockhingeUS
Canadá
6 months usando a aplicação
16 de dezembro de 2019

Easy to set up, great rates and excellent service. I was able to download the app and start shipping the same day. Within 24 hours, a dedicated rep phoned me to on board and get me started.

Luxeshoponline
Canadá
4 months usando a aplicação
17 de dezembro de 2019

eShipper is a great platform for discounted shipping rates. It connects easily with Shopify and pulls in orders onto their platform and labels created with a few clicks. I've got 30-40% lower rates than the Shopify shipping rates and the best thing is you are not limited to Canada Post. You save time and money with eShipper.

Tannistir
Canadá
3 months usando a aplicação
8 de abril de 2021

eShipper has done a phenomenal job by going above beyond to meet the needs of our organization. Friendly staff, great customer service, great platform and cheap shipping made working with them a wonderful experience. I would highly recommend them.

Penny Appeal Canada Store
Canadá
2 months usando a aplicação
26 de agosto de 2022

Stay Away, Nothing but problems out of the gate. App didn't work properly, unable to show customer info, and Nothing but issues. I managed to ship a few packages and was double-billed for one. Then apparently there were some system issues and incorrect shipment details were displayed, eshipper tried to charge me an additional $576 due to their system error. Still dealing with customer service to refund over a dozen additional charges that were not authorized. What a nightmare.

LevKom Lighting
Canadá
2 months usando a aplicação
16 de janeiro de 2023

We made a significant move to eShipper the week prior to BFCM, and despite a few hiccups in the early days (volume related) their customer service has been outstanding. Now that shipping has settled back into the "norms" we are seeing strong execution and support.
There is much to accomplish yet, and we are adding shipments to extend our relationship, but I feel the team at eShipper is supportive of our vision.

Rise Market
Canadá
2 months usando a aplicação
9 de abril de 2021

This app has helped me greatly in offering my customers different shipping options. Also, the customer service and team at eShipper have been great

getskinso
Canadá
About 2 months usando a aplicação
9 de abril de 2021

Great team! super efficient for a huge project like ours and they're great with communication. I had my doubts about the volume of what we're selling but they managed to take the stress out of it :)

Penny Appeal USA
Estados Unidos
About 1 month usando a aplicação
4 de janeiro de 2021

I definitely ran into some issues with this service but mostly it came down to rates quoted not being final shipping rates. Overall, the rates are not competitive with rates you can negotiate yourself. And I really disliked the adjustments made and how they would just 'charge to my card'.
Their team did go above and beyond to keep my business though.

The Truth Beauty Company
Canadá
About 1 month usando a aplicação