Essential Countdown Timer Bar

Essential Countdown Timer Bar

レビュー (857)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
    796
  • 評価の6%は4つ星です
    50
  • 評価の1%は3つ星です
    5
  • 評価の0%は2つ星です
    1
  • 評価の1%は1つ星です
    5
編集日：2024年10月7日

Every time I tried adding the timer to my collection or product page, it wouldn’t appear. I had to reach out to customer support, and since they don’t offer 24/7 service, by the time they fixed it, my sale had already ended.

Tinkle 🌱
オーストラリア
アプリの使用期間：3ヶ月
Essential Appsが返信しました 2024年10月7日

Thank you for your feedback. The changes we implemented were specifically for the timer, which do not have the ability to alter the header or navigation bar. We reached out to you multiple times with an explanation and also offered additional assistance as a gesture of goodwill.

Zydrunas

2024年8月18日

thank you for your great app

Ethiomarket4u
エチオピア
アプリの使用期間：5ヶ月
Essential Appsが返信しました 2024年9月3日

Thank you for your review 👍

Zydrunas

2022年10月11日

I used this app and it works but I wish it was a little more customizable. Mainly I want to change the font size for mobile devices.

© GreenPan Official Store
アメリカ合衆国
アプリの使用期間：約1年
Essential Appsが返信しました 2022年10月11日

Hello!
Thank you for your feedback, it is really important to us!
Sorry to hear you're missing some customization options in our app. We're always happy to provide additional customization if needed. I'll send you a separate email to better understand your needs and we'll implement some custom changes for you in no time!

Justas (co-founder)

2022年5月11日

It felt good at first, but now it suddenly won't open. I do not know where it was wrong, its interface is blank.

cynebaby.store
中国
アプリの使用期間：25日
Essential Appsが返信しました 2022年5月11日

Thank you for your feedback. Sorry to hear you had a less than perfect experience using our countdown timer. Your satisfaction is our #1 priority, so we will do our best to help you get the most out of our product and assist you with any issue you might encounter along the way.

We tried to contact you via your Shopify store email and through the customer success page on your store. Unfortunately, we haven’t got a reply.

Could you let me know if the problem still remains? Looking into our logs, we don’t see any unexpected issues. I would be happy to look into the issue and provide further support. To do so, I requested access to your store apps page to investigate the issue more in-depth.

Thank you for giving Essential Countdown a try! And if you ever run into any problems - don’t hesitate to reach out to support! As a small team, we really strive to provide the best customer support to our users and are always there to help you out! 🖤

Justas (co-founder)

2024年5月23日

Bold Bazaar
パキスタン
アプリの使用期間：18日
Essential Appsが返信しました 2024年6月10日

Thank you for the review 🙌

Zydrunas

1
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