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Customer service is fast and exact. fixed my concern in seconds.
This is an excellent grid with tons of features. I only needed one grid display on my store right now so it's an excellent value also. I had one issue with dynamic collections, but they had it fixed before I could grant them access to my store. Great support with a great product. Thanks
Good app and quick service. Thank you!
Immediate answer and quickly resolved the issue. Very helpful!
Awesome App! And super quick customer service on the dashboard with devs on demand to tweak your grid gallery settings!
Vorsicht! Es gibt keine offizielle Möglichkeit, diese App wieder zu deinstallieren und aus der Testphase heraus zu kommen. Das ist eine Kostenfalle!
Hallo,
Es tut uns sehr leid zu hören, dass Sie auf Schwierigkeiten gestoßen sind. Bitte beachten Sie, dass der Deinstallationsprozess von Shopify und nicht von unserer App verwaltet wird. Um Ihnen zu helfen, haben wir hier eine Schritt-für-Schritt-Videoanleitung erstellt: https://youtu.be/F5nUR4vo8AY.
Wir haben Ihnen auch über unser Live-Chat-System geantwortet und stehen Ihnen gerne weiter zur Verfügung, falls Sie noch Unterstützung benötigen (https://app.gemoo.com/share/page/image/705412358211465216?codeId=Mp0j7Nq889WRm). Unsere App hat viele positive Rückmeldungen von Nutzern erhalten, und Ihre Meinung ist uns wichtig. Wir möchten Sie höflich bitten, Ihre Bewertung zu überdenken, da Bewertungen für neue Apps wie unsere sehr wichtig sind.
Wir hoffen, dass dies Ihre Bedenken klärt, und würden uns sehr freuen, wenn Sie unserer App eine zweite Chance geben könnten.
I had launched my site and the 3 grid galleries I was using ran perfectly on desktop. However, they would not load on mobile. I quickly reached out to them over their live chat and their team solved the problem with a quick collaboration. I did not have to do anything but reach out and the problem was solved. If you are ever having a similar issue, reach out to them and they are very quick to reply and help solve the problem.
Thank you to ShopiDevs, I will happily continue to use your apps for my shopify store!
- Caleb
Works great. Customer service also good and responds really fast.
We've just set up Essential Grid Gallery on our Shopify store using the free version. The intention is to scale up as more gallery images are available. We had a small glitch with the gallery on mobile. We reached out to support and they fixed it immediately. Aside from the initial issue it only took 30 mins to install and set up. Really impressed with both the ease of getting started and with customer support. Highly recommend.
Set it up super fast. Beautiful gallery. Got an issue, got resolved with chat support in a minute.