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This app is great, the variety of plans allow for easy integration depending on what you need. I got a little stuck in set up and their support staff was extremely helpful, quick to reply, and get my gallery looking exactly how I wanted it.
Great customer service. Asif and the other customer service have gone into my shopify account fixed all the issues I had and then sent me screen shots on what they fixed so next time it happens I can fix it. It was my issue on how I saved things and they still have the patience to fix it for me. I highly recommend the app even for just the customer service alone!
I recommend going with this app! the support team is awesome. they answer quickly and help you set it up! i needed a lot of support to build the galleries for the store since it can get technical to set them up but they helped with every step and now my website look so MUCH BETTER! thank you Ramy and Asif for assisting me
I can't say enough about the gallery - and even more so the support! Every single question I've asked in their chat - regardless of the time of day/night - or because I really can be lazy and not read the documentation - is answered immediately and ALWAYS resolved. I wish these guys/gals made more apps - they're fantastic! They will help you with anything you ask. :-)
The customer service is amazing. Then installation is easy. The functions are so friendly to the online retailer website. It is easy to put whether images or videos gallery on the pages I want. This app just helped me a lot to develop my business.
Generally a very versatile application and what's most important is the helpful staff to assist you.
Rony was quick to respond and very helpful even during off hours.
I searched through many apps to find a good masonry layout and finally found Essential Grid. I got it setup but needed some customization and their support team was quick to help and helped me design the exact skin that I needed for my site. The app navigation could be a little more user friendly, but its got a lot of customization that other apps don't seem to have.
We installed this app to use the shoppable gallery feature. While the service can seem a bit complex at first, the customer support is excellent. SDS helped us resolve an issue with the shoppable gallery content within minutes. We’re still exploring the features, but it looks like this app has a lot to offer, especially for those willing to dive in.
Customer service answered straight away to let me know what I needed to do. Thank you