Upsell App by Essentialwolf , 396件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
    360
  • 評価の8%は4つ星です
    31
  • 評価の1%は3つ星です
    3
  • 評価の0%は2つ星です
    1
  • 評価の0%は1つ星です
    1
編集日：2023年6月1日

This app automatically and without permission, installed itself on my store. Then wrote itself a 5-star review. Very concerned

REDSTIX
オーストラリア
アプリの使用期間：約3時間
Essential Wolfが返信しました 2023年6月8日

Dear REDSTIX store owner,

Thank you for bringing this matter to our attention. We understand your concern and apologize for any inconvenience caused.

We would like to clarify that as an app provider, we do not have control over who installs and uses our app, or who leaves reviews. We are currently running ads and marketing campaigns to promote our app, which may have led to its installation on your store without your explicit permission by staff or having someone with your store credentials.

Our team tried to reached out you to resolve the issue. But not getting any response from your side.

We value honest feedback and strive to maintain the integrity of our reviews. We kindly request you to consider altering your review, as we believe it is important for potential users to have accurate information.

Since our brand is built upon our customer's feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Could you please update the feedback. 😊

Once again, we apologize for any concern this has caused and appreciate your understanding.

Best regards,
Olivia (Customer success)
Essentialwolf

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