Recensies (496)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
21 mei 2024

Customer support is very bad, even they don't know the backend of their app. I just wanted to know if their upsell funnel is compatible with Paypal or not they simply denied it and asked me to contact Shopify store regarding that.

Digiadsocean
Verenigde Staten
Ongeveer 23 uur gebruiken de app
1 juli 2024

on ne sait pas enlever le mot en dessous de la barre d'ajout app by essentialwolf

Emperus-Trends
België
Ongeveer een uur gebruiken de app
Bewerkt 1 juni 2023

This app automatically and without permission, installed itself on my store. Then wrote itself a 5-star review. Very concerned

REDSTIX
Australië
Ongeveer 3 uur gebruiken de app
Essential Wolf heeft geantwoord 8 juni 2023

Dear REDSTIX store owner,

Thank you for bringing this matter to our attention. We understand your concern and apologize for any inconvenience caused.

We would like to clarify that as an app provider, we do not have control over who installs and uses our app, or who leaves reviews. We are currently running ads and marketing campaigns to promote our app, which may have led to its installation on your store without your explicit permission by staff or having someone with your store credentials.

Our team tried to reached out you to resolve the issue. But not getting any response from your side.

We value honest feedback and strive to maintain the integrity of our reviews. We kindly request you to consider altering your review, as we believe it is important for potential users to have accurate information.

Since our brand is built upon our customer's feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Could you please update the feedback. 😊

Once again, we apologize for any concern this has caused and appreciate your understanding.

Best regards,
Olivia (Customer success)
Essentialwolf