レビュー (361)
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評価順
Great App! does exactly what is says and the support team is very effective. Prompt response and were willing to deal with enquiries swiftly! If you're looking to show estimated delivery dates in your store, this is the way to go!
App very weel done and amazing support team! I had an issue while installing the app and they solved the problem immediately! The timing for answer is really fast so I can recommend this application. In general the app is easy to install and configurate and I think it can improve a little the conversion rate of our store
Brilliant support & works perfectly!
I had an issue with my estimated delivery date not showing and reached out to their support team on a Saturday evening — they replied within a minute and solved my problem instantly. Absolutely fantastic support system and the app does exactly what I need. Highly recommend!
Honestly not the best customer service. A bit rude and abrupt. I initially had my own trust badges and asked if they could remove it for me (did not know how to) and I emailed asking if they could help again. The reply was "you can do that yourself. see below." - no hello nothing.
Update: following my honest review the widget has suddenly “disappeared”…. It is active but disappeared from the store. Definitely a strange experience all together. Feeling very uncomfortable. Would definitely not recommend after this. After having a bad experience with them they will deactivate your widget. The customer service was one thing but this?! Just proved my customer service point. Who “punishes” their customers?
Thank you very much for your review.
1. Your store is currently under protection and we cannot view the product page. So we can't help you with trust badge issues;
2. Our app is an estimated arrival date app. What you are describing is a trust badge issue. We are unable (not authorized) to provide you with any help. The best way is that you need to contact the corresponding trust badge developer customer service support to solve your problem. Because they know their applications best.
update:
Thank you very much for your review.
1. After the user installs our application, we will never operate any configuration of the user (unless the user authorizes us to operate).
2. The problem you describe: The problem that appears in your store is that you subscribe to the Free plan and only have a quota of 100 products (and only 100 products will display the widget normally).
Your store has over 150+ products in total. The widget will not be displayed for products with more than 100 products.
Thanks
I really appreciate the feature that allows us to change the messages we send out depending on the site language.
Thanks to this feature, I am able to separate messages for domestic customers from those for international customers.
As for customer support, they have been prompt, courteous, and very helpful!
In the future, it would be great if we could change the messages we send out by country as well as site language.
Great app! completely covers my needs.
Also, I am very pleased to receive it for free.
Thanks guys, my review !
Very quick response. The problem was solved quickly. I added the code snippet and did it manually, and it worked. Thank you.
Amazing team, fast and swift support and outstanding assistance with request done in instant! I am amazed and very happy..... thank you.
Went above and beyond to help with store modifications for various languages. Very pleased!
Swift and helpful customer support.
