Arvostelut (279)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 90 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
17. marraskuu 2021

Ho usato quest'app per impostare il tempo di consegna stimato, un po complicato nel configurarla ma l'assistenza è stata super disponibile nell'aiutarmi. Sarebbe bello se fosse compatibile anche con Safari in quanto io utilizzo molto questo browser ma quello che conta è la funzionalità dell'app e devo dire che è molto utile!

iSexyShop Int.
Italia
Noin 2 kuukautta sovelluksen käyttöä
23. toukokuu 2022

This plug-in is simple to install and configure. If you need assistance, purely send an email to the team, and they will respond quickly and solve your problem. Thank you for your professional assistance and prompt response.

fastgrowstore
Kiina
2 päivää sovelluksen käyttöä
SetuBridge vastasi 3. kesäkuu 2022

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

1. marraskuu 2021

Very good app. Increased my sales significantly with the estimated delivery time, and they have amazing customer care too.

Tanzstore
Vietnam
2 päivää sovelluksen käyttöä
5. huhtikuu 2021

great app, works perfectly. Support is very fast. Can recommend this app 100%. user friendly and quick to install.

nullsechsneun2
Saksa
2 päivää sovelluksen käyttöä
19. toukokuu 2021

Veramente funzionale a ciò che mi occorre. Assistenza rapida e veloce, app semplice e di facile intuizione.

EccellenzeCasalinghi
Italia
Päivä sovelluksen käyttöä
28. syyskuu 2022

L'application est complète et permet de personnaliser les messages de livraison en fonction du pays et du produit. Très utile !

VFLUO
Ranska
Päivä sovelluksen käyttöä
3. elokuu 2023

I've just downloaded the app and installed it to my store, and so far, I love it. It's easy to use, and effective! I'm excited to use it to it's fullness to see what it can do.

ASPSTV SHOP
Yhdysvallat
Päivä sovelluksen käyttöä
SetuBridge vastasi 14. elokuu 2023

Your positive feedback is a fantastic reward for our efforts! We're committed to maintaining this level of quality and can't wait to have the pleasure of serving you again.

28. lokakuu 2021

Very effective product and perfect service if you have any small issues to fix! Fast reply and very helpful support

FENA daily Jewellery
Itävalta
Päivä sovelluksen käyttöä
11. toukokuu 2021

Good app does what it does and responsive support. Only 4 star for I did not like the fact that they messaged me through WhatsApp at first for promotional purposes but it was responsive.

Snuggle Beans Store
Kanada
19 päivää sovelluksen käyttöä
SetuBridge vastasi 12. toukokuu 2021

Thanks for your appreciation for the App. Your words encourage us to keep doing our best to help Shopify stores with advanced functionality.

Please excuse us for connecting with you over WhatsApp without confirming your comfortability. From the last 8 years of building Shopify apps & connecting to merchants from different regions of the globe, we have identified that merchants are found more active on WhatsApp as compare to any other communication platform. With the pure intention of instant support & easy conversation, we reach through WhatsApp & assist them further in all the manners we can. But, as per your remarks, we will consider this & improve. Thanks for acknowledging us.

Muokattu 1. kesäkuu 2023

Two updates in this review – 1 update after initial installation, and 1 after the issues I experienced were corrected.
Update 1:
This app on the surface appeared perfect for my needs. And to save 17% on the price, I purchased the annual plan at $79.99. Sadly, since installed on May 14th, I’m still not able to use it.
Issue 1: May 15th: Tried to add a product specific message however no products would load when selecting the relevant Collection the products were part of. Raised a support ticket on May 15 and happily it was resolved the next day. However, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box.

Issue 2: May 20th. Cannot even view the app – just a blank screen when it is selected from Shopify > Apps. Raised support ticket on May 20th. On May 23rd was advised “We apologize for the inconvenience you have faced. We’re very sorry. We will take care of the “issue” on top priority for you. Please hold patience with us.” May 25th, asked for an update on this top priory tissue.
So, after almost 2 weeks (post app installation) I was not able to use it and only received an update after the day after this review was posted.

Updated 2:
On May 26th Support team contacted me and corrected the Issue 2 that was raised on May 20th . After giving them store access Issue 2 was corrected. Then after an uninstall and reinstall the app began to load again….but…..Issue 1 was now back and I could not find any collections in the “product specific message” section. After alerting their support team it was rectified within 24 hours. But again, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box (and also after it was previously corrected).
Now, all that being said, the app has worked flawlessly since. It took a while and support did fix finally the issues after a bit of prodding on my behalf. Would I recommend it ? YES. But, be aware that from my experience so far the support are not as attentive as other apps I have used.

I Love a Hangar
Australia
17 päivää sovelluksen käyttöä
SetuBridge vastasi 16. kesäkuu 2023

Thank you for sharing your detailed feedback and providing updates on your experience with our app. We sincerely apologize for the initial issues you encountered after installation and the delay in resolving them. Your feedback is extremely valuable to us as we strive to provide the best user experience.

We appreciate your patience and cooperation in working with our support team to address the challenges you faced. We understand the frustration caused by the issues related to product messages and collections, and we have taken note of your concerns to further enhance our app's functionality.

We're glad to hear that since the issues were resolved, the app has been working flawlessly for you. We are committed to continuously improving our support services based on customer feedback, and we will ensure that we are more attentive and responsive in the future.

Thank you for recommending our app despite the initial difficulties. We value your trust and look forward to serving you with even better support and features in the future.