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The app is very easy to use and integrates smoothly with Shopify. Setting up and managing ETA updates is simple, even for beginners, and it helps improve communication with customers by providing accurate delivery expectations. The interface is clean, user-friendly, and works exactly as expected. What impressed me the most was the support team, they are responsive, professional, and quick to help when needed. Overall, this app has been a great addition to our store and has improved the customer experience significantly. Highly recommend!
Thank you so much for your detailed and thoughtful feedback 😊
We’re really happy to hear that you find the app easy to use, smoothly integrated with Shopify, and helpful in improving communication with your customers through accurate delivery expectations. It’s great to know that the interface and setup process are working well for you, even as a beginner.
We especially appreciate your kind words about our support team. Being responsive and helpful whenever needed is something we take great pride in, and your feedback means a lot to us.
Thank you for recommending the app and for sharing your experience. If you ever need any assistance or have suggestions, we’re always here to help 🚀
We had some complex ETA and responsive layout requirements for our Shopify store, including multilingual setup, shipping method rules, and custom storefront design.
The SetuBridge support team was very responsive and helped us resolve a storefront rendering issue with the ETA widget on our Concept theme. They investigated the issue with their developers and provided fixes until the widget displayed correctly on desktop and mobile.
The app offers many useful features:
* shipping method based ETA
* country and zipcode rules
* multilingual support
* pickup support
* customizable ETA templates
Support was fast, professional, and willing to help with theme compatibility adjustments.
Recommended for stores that need advanced delivery date logic and responsive ETA widgets.
Thank you so much for sharing such a detailed and thoughtful review 😊
We’re really glad to hear that our SetuBridge support team could assist you with the complex ETA and responsive layout requirements for your Shopify store, including the multilingual setup, shipping method rules, and custom storefront design.
It’s great to know that our developers were able to help resolve the storefront rendering issue with the ETA widget on your Concept theme and ensure it works properly across both desktop and mobile.
We also truly appreciate you highlighting the app’s key features like shipping method-based ETA, country and zipcode rules, multilingual support, pickup support, and customizable ETA templates. Your feedback helps us a lot.
Thank you for your recommendation and for recognizing our team’s responsiveness and effort with theme compatibility adjustments. If you ever need further assistance or enhancements, we’re always here to help 🚀
We have been using this delivery ETA app since 2024, and overall our experience has been excellent. The app has helped us display clear and accurate delivery estimates to our customers, which has improved customer confidence and reduced delivery-related queries.
Initially, I had some confusion regarding the lead days settings, cut-off timings, and weekend cut-off configurations, but after understanding the setup properly, everything started working perfectly as per our expectations. The app offers flexible configuration options, which makes it easy to customize delivery rules based on business requirements.
We especially appreciate how smoothly the ETA rules work for different shipping methods and delivery schedules. The interface is user-friendly, and the app integrates well with our store.
The support team is also very responsive and helpful. Whenever we had questions or needed assistance, they guided us properly and helped resolve our concerns quickly.
Overall, it is a reliable app with useful features and good customer support.
Thank you so much for your wonderful review and for trusting our app since 2024! 🌟
We're delighted to hear that our Delivery ETA app has helped improve your customers' shopping experience by providing clear and accurate delivery estimates.
We truly appreciate you mentioning your experience with the lead days, cut-off timings, and weekend cut-off settings. These features are highly flexible, and we're glad that once everything was configured, the app worked exactly as you expected.
Your kind words about our support team mean a lot to us. Providing timely assistance and helping our merchants get the most out of the app is always our top priority.
Thank you again for your continued trust and support. If you ever have any questions, suggestions, or need assistance in the future, we're always here to help.
We wish you continued success with your store! 🚀
Good and responsive support team. The templates feel a bit gimmicky for my brand and require customization, but fortunately the developer is able to help create custom templates.
Thank you for your kind feedback! 😊 We really appreciate you taking the time to share your experience.
We’re glad to hear that our support team has been helpful and able to assist you with custom template requirements 🙌 We also understand your point about the default templates feeling a bit too generic for your brand, and we’re always working on improving flexibility and customization options to better suit different brand styles ✨
If you need any further adjustments or want to explore more tailored solutions, feel free to reach out anytime—we’re here to help 💬
Priyanka was wonderful! She helped me quickly mend one thing, and now the app is working perfectly!
I contacted the support team because the changes I made to the ETA settings were not being applied in Shopify. Jay was incredibly helpful throughout the process. He quickly identified the issue, and made sure it was resolved in a timely manner. I really appreciate the excellent support. I'm very impressed with the service. Thank you!
The app seems to fit all the requirements needed for our store. Jay was very helpful and went above and beyond with the service. Really appreciate their help.
Jay was very fast and helpful. 5 Star service (:
Amazing customer support! Jay was fast, friendly, and very effective at answering all of my questions. They also helped me customise my ETA exactly how I wanted, making the whole process quick and hassle-free. Really appreciated the excellent service and would definitely recommend!
I was able to connect on chat and have the ETA changed to reflect my shipping policy.
