Avaliações (294)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
18 de novembro de 2024

nice

Besontique
Alemanha
Mais de 2 anos usando a aplicação
Questão respondida por Channelwill 21 de novembro de 2024

Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
EDDer Customer Support Team of Channelwill

30 de dezembro de 2024

Good

Rotai
Emirados Árabes Unidos
Aproximadamente 22 horas usando a aplicação
Questão respondida por Channelwill 5 de janeiro de 2025

Thank you so much for taking the time to leave 5 stars! We are delighted that you're happy with the app. We really appreciate your feedback as we continue to try to provide the best user experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
EDDer Customer Support Team

6 de novembro de 2024

Bei jedem neuen Produkt kann ich dieses nicht in der leiste für produkte hinzufügen finde. Es dauert bis durch aktivieren und deaktivieren und auch durch andere Möglichkeiten das neue Produkt in der Produktauswahl erscheint.

OMNILOOX
Alemanha
Aproximadamente 1 mês usando a aplicação
Questão respondida por Channelwill 7 de novembro de 2024

Hallo,

Vielen Dank für Ihre Nachricht. Es tut mir leid zu hören, dass das neue Produkt nicht sofort in der Produktleiste erscheint. In einigen Fällen kann es tatsächlich eine kurze Verzögerung geben, bis das Produkt nach dem Aktivieren und Deaktivieren oder anderen Änderungen angezeigt wird.

Wir empfehlen, den Cache Ihres Browsers zu leeren oder die Seite neu zu laden, um sicherzustellen, dass alle Änderungen korrekt angezeigt werden. Falls das Problem weiterhin besteht, lassen Sie es uns bitte wissen, damit wir weiter untersuchen können.

Wir sind stets bemüht, unseren Service zu verbessern und möchten sicherstellen, dass Sie mit unserer Plattform rundum zufrieden sind. Falls es noch andere Aspekte gibt, bei denen wir Ihnen helfen können, oder wenn Sie Anregungen haben, würden wir uns sehr freuen, von Ihnen zu hören.

Danke für Ihre Geduld und Ihr Vertrauen!

Beste grüße,
Nova |EDder Support-Team

17 de outubro de 2024

This app is an excellent tool for displaying shipping information clearly to users, making the entire shopping experience more transparent and smooth. I recently switched to a new theme and encountered a small issue with the app's integration. However, their support team went above and beyond to assist me. They responded quickly and worked with me to resolve the problem within just 30 minutes! The level of customer service was impressive—friendly, professional, and highly efficient. I couldn’t have asked for a better experience. If you're looking for an app that enhances your store and provides top-notch support, I highly recommend this one!

Divinus Furniture
Canadá
3 dias usando a aplicação
Questão respondida por Channelwill 20 de outubro de 2024

Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Best regards,

Emma
EDDer Customer Support Team

30 de julho de 2024

funktioniert, der support reagiert schnell und effizient.

Super um den deutschen gesetzlichen Lieferzeitregelungen gerecht zu werden.

Verwende die app jetzt schon länger als ein Jahr, alles top.

Händisch-Design
Alemanha
Mais de 1 ano usando a aplicação
Questão respondida por Channelwill 2 de agosto de 2024

Vielen Dank, dass Sie sich die Zeit genommen haben, eine so tolle Bewertung zu hinterlassen! Wir freuen uns, dass Sie mit dem Service zufrieden sind. Solches Feedback motiviert uns, unsere Services weiter zu verbessern. Wir freuen uns sehr über Ihre freundlichen Worte.

Bitte wenden Sie sich jederzeit an uns, wenn Sie Unterstützung benötigen oder Ideen und Vorschläge haben, wie wir die Plattform weiterentwickeln können. Wir sind rund um die Uhr für Sie da.

Wir sind immer auf der Suche nach Möglichkeiten, unsere Produkte zu verbessern und für alle Benutzer nützlich zu machen.
Nochmals vielen Dank für Ihre netten Worte!

Mit freundlichen Grüßen

Emma
EDDer Kundensupport von Channelwill

5 de agosto de 2024

great tool

SellQuicky
Paquistão
4 meses usando a aplicação
Questão respondida por Channelwill 7 de agosto de 2024

Thank you very much for the nice review! 🌟 We are glad that you are happy with the APP. Your feedback is very valuable to us to keep high standards to the services that we provide to all users.

Feel free to send us a message if you require any form of support.
We're available 24/7 to provide help. 😊👍

Thanks again!

Emma
EDDer Customer Support

17 de agosto de 2021

Very adequate app. Easy to use, and does the job well. Plus the developers are motivated to keep working on it to make it better

OrnamentallyYou
Estados Unidos
Quase 4 anos usando a aplicação
8 de dezembro de 2022

Very useful app, easy to use, I reccomend it. Wonderful support, especially Lisa helped me a lot with an issue I have had. Love it!

Komot
Eslovénia
Mais de 3 anos usando a aplicação
5 de janeiro de 2022

They are the best - highly responsive and a very reliable product. Have used them for over a year and am very satisfied. They even did some custom coding for my brand. Thank you!

Flutter Flyers
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Channelwill 7 de janeiro de 2022

Hi there,

Thank you for your high approval. We are glad that we can help you. If there is anything else we can help with, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day!

Regards
Anne

8 de março de 2022

Great app & very responsive customer service! Always available when you have a question. Also it is very helpful for customers.

BFFS & BABES
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Channelwill 21 de março de 2022

Great! So glad to hear that you are satisfied with our customer service. Should you need any help along the way, just let us know. All the best, Esther