Avaliações (272)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
Editado a 29 de janeiro de 2023

Great application and support but I just realized that translation is impossible in different language and support cannot assist me on this...

I'm using Shopify translation app "Translate & Adapt" but no way to find a way to translate ETA, that's so bad.

*UPDATE* | 29 January 2023 : We realized that we have many bugs, ETA by country doesn't work...

Worst cutomer service ever from my experience

Komete XR
França
3 months usando a aplicação
2 de julho de 2023

very fast and very helpfull, the app is very easy to use and to configure and it do the job, i recommend !

Casa harmony
França
3 months usando a aplicação
Questão respondida por Channelwill 2 de julho de 2023

Thank you for your great review! We're thrilled to hear that you found our app fast, helpful and easy to use. We're always striving to provide our customers with the best possible experience, and we're glad that we were able to meet your expectations. Thanks for recommending us!

- Sophie 💖

12 de agosto de 2023

Great app, works for its purpose! Also amazing support fast, kind and helpfu;! The app is looking nice!

TwinkleBeam
Finlândia
2 months usando a aplicação
Questão respondida por Channelwill 14 de agosto de 2023

Thank you for taking the time to leave us a positive review! We're glad to hear that our app is working well for your needs and that our support team was able to assist you in a timely and helpful manner. We appreciate your kind words and hope that our app continues to meet your expectations. Thank you for choosing our app!

- Joewelyn🌹

13 de dezembro de 2022

If you set the same exact handling time and shipping time for all product, it still shows different delivery dates. For example, while set to the same settings, one product says delivery Delivery Dec. 20-23 and another Dec. 19-21. Not good. I'm just gonna look for another app bc I shouldnt have to deal with a lot of tech support just to get the app to do it's central and most basic functionality.

B3 U ATHLETICS
Estados Unidos
3 months usando a aplicação
24 de agosto de 2022

It works well. The GeoLocation feature being available on the free plan is amazing. Not to mention the superb customer support. The only gripe I have with the app is the subpar search function. Searching for USA, United States or even United [space] doesn't return United States of America, they have informed me this will get fixed and when it does we'll up the review a star! Great work guys.

ARCHETYPE OF SWEDEN
Suécia
3 months usando a aplicação
31 de outubro de 2023

Thank you very much, great job . Very fast and patient support and help.

D O M I N A N T A
Estados Unidos
13 days usando a aplicação
Questão respondida por Channelwill 2 de novembro de 2023

🙌 Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. 😊 Our team is always here to provide fast and patient support whenever you need it. If you ever have more questions or need assistance, feel free to reach out. We appreciate your feedback! 👏🌟
-Sophie💗

7 de julho de 2022

This app is perfect and as a I'm a fairly new store setup, it's really helping me out a lot. I will definitely be recommending this app to my friends and family.

SolioCasa
Reino Unido
2 months usando a aplicação
25 de agosto de 2023

I had the pleasure of interacting with Sophie from ETA, and I must express my sincere appreciation for her exceptional assistance. Sophie's level of support went above and beyond, and she expertly addressed all of my inquiries with patience and clarity.

Her dedication to ensuring that my questions were thoroughly answered truly stood out. Sophie's professionalism and warmth created an environment where I felt valued as a customer. Her in-depth knowledge of the products and services provided by ETA further enhanced my experience.

I am genuinely grateful for Sophie's outstanding customer service. It's not often that one encounters such a skilled and personable representative. Her assistance transformed what could have been a mundane interaction into a delightful and informative experience.

Kudos to Sophie for exemplifying what exceptional customer service should be. Her dedication to excellence is a testament to ETA's commitment to its customers. I look forward to future interactions with the assurance that I'll be met with the same level of expertise and courtesy.

Thank you, Sophie, for making my experience with ETA truly exceptional.

Pawffect Corner
Canadá
About 2 months usando a aplicação
Questão respondida por Channelwill 27 de agosto de 2023

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Sophie provided exceptional assistance and went above and beyond to address all of your inquiries with patience and clarity. We're glad that her professionalism and warmth created a positive experience for you. We appreciate your kind words and will make sure to pass them along to Sophie and the rest of our team. Thank you for choosing ETA and we look forward to providing you with excellent service in the future.

-Joewelyn🌹

27 de agosto de 2022

All good so far, the support was very helpful as well. Haven't used it yet though, but it seems good

Buddha's Belly
Reino Unido
2 months usando a aplicação
15 de outubro de 2023

supporto eccezonale

ZenithShine
Itália
23 days usando a aplicação
Questão respondida por Channelwill 16 de outubro de 2023

Grazie per la tua opinione! Siamo lieti di sapere che hai trovato il nostro supporto eccezionale. Se avete ulteriori feedback o suggerimenti per noi, non esitate a farcelo sapere. Cerchiamo sempre di migliorare i nostri servizi e di fornire la migliore esperienza possibile ai nostri clienti. Grazie per averci scelto! 🤗💗

- Sophie🤗💗