Avaliações (274)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
25 de agosto de 2023

I had the pleasure of interacting with Sophie from ETA, and I must express my sincere appreciation for her exceptional assistance. Sophie's level of support went above and beyond, and she expertly addressed all of my inquiries with patience and clarity.

Her dedication to ensuring that my questions were thoroughly answered truly stood out. Sophie's professionalism and warmth created an environment where I felt valued as a customer. Her in-depth knowledge of the products and services provided by ETA further enhanced my experience.

I am genuinely grateful for Sophie's outstanding customer service. It's not often that one encounters such a skilled and personable representative. Her assistance transformed what could have been a mundane interaction into a delightful and informative experience.

Kudos to Sophie for exemplifying what exceptional customer service should be. Her dedication to excellence is a testament to ETA's commitment to its customers. I look forward to future interactions with the assurance that I'll be met with the same level of expertise and courtesy.

Thank you, Sophie, for making my experience with ETA truly exceptional.

Pawffect Corner
Canadá
About 2 months usando a aplicação
Questão respondida por Channelwill 27 de agosto de 2023

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Sophie provided exceptional assistance and went above and beyond to address all of your inquiries with patience and clarity. We're glad that her professionalism and warmth created a positive experience for you. We appreciate your kind words and will make sure to pass them along to Sophie and the rest of our team. Thank you for choosing ETA and we look forward to providing you with excellent service in the future.

-Joewelyn🌹

24 de dezembro de 2023

Good app and best functions. Highly recommended

Amazephyr Hub
Estados Unidos
3 months usando a aplicação
Questão respondida por Channelwill 27 de dezembro de 2023

Thank you for your positive feedback! 🌟 We're thrilled to hear that you find our app useful and appreciate the best-in-class functions. Your recommendation means a lot to us! 🚀 If you have any suggestions or further comments, feel free to share. Happy using! 😊👍

Best Regards,
Sophie|ETA Support Team

20 de julho de 2023

It's a great app. at first I faced a problem, all product ware showing the same ETA time. I contacted the support team and they helped me and fix it.

All-In-One
Jordânia
2 months usando a aplicação
Questão respondida por Channelwill 21 de julho de 2023

Thank you for sharing your positive experience with our app! We apologize for the initial problem you faced, but we're glad to hear that our support team was able to assist you and fix the issue.🥰 If you have any further feedback or questions, please don't hesitate to reach out to us.😍
-nona🌻

28 de agosto de 2023

its a nice appp ...great support team ..helped fast for any changes ...using it from very long for showing estimated delivery date ..thanks

pantryplush
Índia
About 1 month usando a aplicação
Questão respondida por Channelwill 1 de setembro de 2023

Thank you for your kind review! We're thrilled to hear that you find our app nice and that our support team was able to assist you quickly with any changes you needed. We understand the importance of accurate estimated delivery dates and we're glad to hear that our app has been helpful to you for a long time. Thank you for choosing our company and for taking the time to share your feedback with us!

-Joewelyn🌹

12 de julho de 2023

Super fast response time and good communication. Asked about adding a development change/ update and fulfilled the development work within 24 hours.

J & A Doors
Reino Unido
29 days usando a aplicação
Questão respondida por Channelwill 13 de julho de 2023

Thank you for taking the time to leave a review! We're thrilled to hear that you were pleased with our fast response time and communication. We're always happy to accommodate development changes and updates, and we're glad that we could fulfill your request within 24 hours. Please don't hesitate to reach out to us in the future if you need any further assistance.

- Sophie 💖

8 de agosto de 2023

Easy to use and wonderfull app.
Not Expensive as all the other simular apps.
Would really recommend this!

Pack Away
Bélgica
About 2 months usando a aplicação
Questão respondida por Channelwill 10 de agosto de 2023

Thank you for taking the time to leave us a review! We're thrilled to hear that you find our app easy to use and affordable.💖 We appreciate your recommendation and hope that you continue to enjoy using our app. If you have any suggestions or feedback, please don't hesitate to let us know.🥰
-nona💖

18 de setembro de 2023

Joewelyn was not only very efficient but also very kind and helpful, which saved me a lot of time and trouble. Her professionalism and friendly assistance made everything easy. Thanks, Joewelyn!

AtomArtColor
Canadá
6 days usando a aplicação
Questão respondida por Channelwill 20 de setembro de 2023

Thank you for sharing your positive experience with Joewelyn! We are thrilled to hear that she was not only efficient but also kind and helpful in assisting you. We will make sure to pass along your appreciation to her. Please let us know if there is anything else we can do to assist you in the future.🥰💕

-Sophie💗

2 de outubro de 2023

ETA was very simple to set up and it’s looking great! I like all of the customization options they offer and also the option to set the delivery date based on the customer’s location. It was exactly what I’ve been looking for!

We had a minor issue because the centering wasn’t working properly, but they solved it very quickly. The customer service is amazing, we got the response immediately even on the free plan, thank you Sophie and Mariadel.

If you need an estimated delivery banner app, this is it, you don’t need to look any further. :)

Bull Terrier World
Estados Unidos
2 days usando a aplicação
Questão respondida por Channelwill 7 de outubro de 2023

I'm so glad to hear that you had a positive experience with ETA! 💗💗It sounds like their customization options and delivery date feature were very helpful for your needs. And it's great to hear that their customer service was able to quickly resolve any issues you encountered. 🤗🤗 Thank you for sharing your feedback!
-nona🤗

Editado a 6 de outubro de 2023

The customer service is asewome. When I have had any issue, they have always solved it very quickly.

Hoyo 7
Espanha
About 2 months usando a aplicação
Questão respondida por Channelwill 18 de agosto de 2023

¡Gracias por tus comentarios positivos! Nos alegra saber que nuestra aplicación ha sido útil para proporcionarte información sobre los plazos de entrega y que nuestro equipo de servicio al cliente ha sido capaz de ayudarte de manera rápida y profesional. Si tienes alguna otra pregunta o preocupación, no dudes en ponerte en contacto con nosotros. Agradecemos tu negocio y esperamos seguir brindándote un excelente servicio. ¡Gracias por elegir nuestra aplicación!

-Joewelyn 🌹

12 de agosto de 2023

Great app, works for its purpose! Also amazing support fast, kind and helpfu;! The app is looking nice!

TwinkleBeam
Finlândia
2 months usando a aplicação
Questão respondida por Channelwill 14 de agosto de 2023

Thank you for taking the time to leave us a positive review! We're glad to hear that our app is working well for your needs and that our support team was able to assist you in a timely and helpful manner. We appreciate your kind words and hope that our app continues to meet your expectations. Thank you for choosing our app!

- Joewelyn🌹